Results-driven waitstaff with a track record of enhancing customer experiences through attentive service and proactive guest engagement. Expertise in collaborating with kitchen staff to ensure timely delivery and maintaining a clean, organized dining environment during peak hours.
Overview
7
7
years of post-secondary education
7
7
years of professional experience
Work History
Restaurant Waiter
The Bang Threads and Espresso
Long Jetty, Australia
10.2024 - 11.2025
Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Provided friendly and attentive service to enhance customer dining experiences.
Assisted in menu knowledge, guiding guests through food and beverage selections.
Managed table settings and maintained cleanliness throughout the restaurant.
Handled cash transactions and processed payments efficiently at the register.
Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
Waitstaff
Lana's Cafe
Berkeley Vale, Australia
01.2022 - 09.2024
Provided excellent customer service to guests, ensuring they had an enjoyable experience.
Provided attentive service to customers in a fast-paced café environment.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Maintained cleanliness and organization of dining and service areas throughout shifts.
Monitored inventory levels of supplies to ensure stock availability during peak hours.
Warehouse Worker
Rawlight Candles
Tuggerah, Australia
01.2019 - 05.2020
Managed inventory levels to ensure accurate stock availability and organization.
Operated warehouse equipment for efficient candle storage and retrieval.
Operated scanners, computers, and other equipment to track orders.
Followed established guidelines for picking orders accurately.
Packaged items carefully using protective materials like bubble wrap or foam sheets.
Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Monitored product quality during production to uphold company standards.