Tri Hoang
Melbourne,VIC
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Hardworking and driven to work quickly and effectively on projects in all types of environments.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Team member position in Quick-paced environment. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Retail Assistant
Kmart
Maribyrnong, VIC
12.2021 - Current
- Approached browsing customers to initiate conversations to determine buying preferences.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Answered questions about store policies and addressed customer concerns.
- Tracked down hard-to-find merchandise at diverse locations.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Informed customers of current store promotions to encourage additional sales purchases.
- Displayed merchandise by arranging in appealing ways to boost sales.
Crew Member
McDonald's
Sunshine, VIC
03.2018 - 08.2021
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Supported great dining and meal experiences for guests.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Decreased food expenses by using local ingredients, defining standards for portion size and reducing waste.
- Chopped vegetables, seasoned meats and mixed cake batter ahead of time in preparation for dinner rush.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Maintained composure and work quality while under stress.
- Adhered to procedures in preparing food items.
Education
High School Diploma -
Caroline Chisholm Catholic College
Braybrook VIC09.2020
No Degree - Diploma of Information And Technology
Victoria University
Footscray Nicholson, VictoriaSkills
- Retail Transactions Processing
- POS Systems
- Teamwork
- Cash Handling
- Payment Processing
- Store Merchandising
- Cleaning
- Cash Register Operation
- Visual Merchandising
- Teamwork and Collaboration
Timeline
Retail Assistant
Kmart
12.2021 - Current
Crew Member
McDonald's
03.2018 - 08.2021
High School Diploma -
Caroline Chisholm Catholic College
No Degree - Diploma of Information And Technology
Victoria University