Summary

Overview

Work History

Education

Skills

Timeline

Tri Thoi

Hope Island,Queensland

Summary

Motivated business professional bringing over 20 years of entrepreneurial experience in the Digital Printing industry. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

Overview

6

6

years of professional experience

Work History

Business Owner/Operator

That Print Shop

01.2018 - Current

Oversaw end-to-end business processes to maintain proficiency and profitability.
Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
Consulted with customers to assess needs and propose optimal solutions.
Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
Kept all building areas and equipment functional and well-organized to promote business performance.
Trained and motivated employees to perform daily business functions.
Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
Lent business acumen to meet day-to-day strategic objectives.

Education

Bachelor of Science - Physical Sciences

La Trobe University

Melbourne, VIC

01.1996

Skills

Small business operations
Sales tactics
Personnel Management
Financial Reporting
New Business Development

Sales Planning
Business Leadership
Revenue Generation
Direct Sales

Timeline

Business Owner/Operator

That Print Shop

01.2018 - Current

Bachelor of Science - Physical Sciences

La Trobe University