Trina Henricks
Sippy Downs,QLD
Summary
Dynamic healthcare professional with extensive experience at Bromilow, excelling in care coordination and effective communication. Proven ability to build strong relationships and maintain meticulous documentation. Adept at implementing strategies that enhance patient outcomes and foster team collaboration, ensuring high-quality care and support for diverse populations.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Shop Assistant
Shu Valu
Maroochydore, QLD
05.2019 - Current
- Answered customer inquiries regarding product features, pricing, and availability.
- Processed online orders accurately and timely for delivery or pickup in-store.
- Answered store and merchandise questions and led customers to wanted items.
- Assisted in training new employees on standard operating procedures within the store environment.
- Operated cash registers, processed transactions, and handled cash accurately.
- Maintained up-to-date knowledge of current sales promotions and advertisements.
- Utilized product knowledge to make recommendations to customers based on their needs.
- Cleaned shelves, counters and tables to maintain organized store.
Case Manager/Registered Nurse
Bromilow
Buderim, QLD
02.2015 - 02.2018
- Conducted home visits to evaluate living conditions and healthcare needs.
- Provided referrals to suitable healthcare providers and community resources.
- Identified barriers to client success, implementing strategies for resolution.
- Reviewed treatment plans against individual goals and healthcare standards.
- Developed trusting relationships with social services and healthcare providers.
- Oversaw a care team of 30 staff members, ensuring effective training and evaluation.
- Monitored client progress through regular follow-ups via visits and calls.
- Maintained accurate case records and documentation per company guidelines.
Registered Nurse Community
Bromilow
Buderim, QLD
03.2014 - 02.2015
- Conducted intake assessments to gather case history from patients and relatives.
- Recorded patient conditions, vital signs, recovery progress, and medication side effects.
- Evaluated effectiveness of interventions through ongoing assessment of patient responses.
- Provided emotional support to patients and families during challenging times.
- Advocated for patient needs within interdisciplinary teams and implemented treatment plans.
- Monitored diet, physical activity, and behaviors to adjust treatment plans effectively.
- Maintained accurate, confidential documentation in electronic medical records.
- Delivered health education focused on self-management, prevention, and wellness for chronic illness patients.
Childcare Assistant
Pelicans Nest Early Learning Centre
Pelican Waters , QLD
03.2008 - 06.2009
- Facilitated development of individualized plans aligning with children's interests and abilities.
- Maintained a safe and engaging play environment for children.
- Planned and prepared materials for art, science, and music activities to enhance learning.
- Managed administrative tasks including attendance tracking, log updates, and supply monitoring.
- Monitored children's progress to identify strengths and design enrichment activities.
- Enhanced academic, social, and emotional learning through structured and unstructured playtime.
- Collaborated with daycare assistants to foster a cohesive and supportive team atmosphere.
Childcare Assistant
Currimundi Campus Early Learning Centre
Currimundi
07.2007 - 03.2008
- Similar experience in comparable role.
Childcare Assistant
Sesame Lane Childcare
Redcliffe, QLD
08.2003 - 04.2006
- Comparable to earlier duties.
Education
Bachelor of Science - Bachelor of Nursing
CQ University
Rockhampton, QLD11-2012
Certificate III in Children's Services
Kath Dickson Institute of Early Childhood Studies
Brisbane, QLD03-2008
Skills
- Care coordination and referral management
- Effective communication skills
- Relationship building and maintenance
- Documentation accuracy and attention to detail
Certification
- Registered Nurse (Division 1) From 2013 Currently expired (Lapsed)
References
References available upon request.
Timeline
Shop Assistant
Shu Valu
05.2019 - Current
Case Manager/Registered Nurse
Bromilow
02.2015 - 02.2018
Registered Nurse Community
Bromilow
03.2014 - 02.2015
Childcare Assistant
Pelicans Nest Early Learning Centre
03.2008 - 06.2009
Childcare Assistant
Currimundi Campus Early Learning Centre
07.2007 - 03.2008
Childcare Assistant
Sesame Lane Childcare
08.2003 - 04.2006
Bachelor of Science - Bachelor of Nursing
CQ University
Certificate III in Children's Services
Kath Dickson Institute of Early Childhood Studies