Trina Olsen
Aldershot
Summary
I would describe myself as hard working, reliable and honest with strong ability in Customer Service & Administration. I am considered to be highly organised, proactive and punctual with a team-oriented mentality.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Administration Officer/Bookkeeper
East Coast Electrical and Solar
04.2022 - Current
- Customer Service
- Invoicing and data entry
- Job creation and Scheduling
- Purchasing and receipting of stock
- Report creation for electrical services completed for customers
- Creation of work orders for Sub Contractors and allocation
- Accounts Payable and Receivable
- Processing eftpos payments and reconciliation
- Banking procedure
- Onboarding of Subcontractors
- Payroll
- Superannuation / Child Support Agency staff payments in Xero
- Dashboard Reconciliation
- Banking Procedure
- Preparation and Lodgement of BAS
- Weekly reporting to Director
- End of month reporting and PAYG
- ADMS reporting for Apprentice rebates
- WorkCover processing
- TPar Subcontractor reporting to Australian Taxation Office
Customer Service Support Representative
Sandvik Mining & Construction
10.2021 - 01.2023
- Customer Service assistance for Mining Companies via incoming calls, email, Salesforce & Outlook
- Order processing via Salesforce and Aurora
- Returns and credit procedure via Aurora
- Assisting with establishing new accounts
- Expediting of parts both locally and globally
- Cash sale processing
- Processing orders via ERP platforms including Esker & Ariba
- Liaison with warehouses for emergency orders with high criticality for Mining Companies
- Resigned from position due to relocation from Brisbane to Maryborough.
Property Management Assistant
OKG Property Management
01.2021 - 09.2021
- Creation of work orders through Console
- Listing properties onto online portals such as Domain
- Processing tenancy applications, creation of Entry Notices
- Conducting open for inspections
- Duties as required by Principal
- Resigned for financial reasons – part time position only
Workshop Receptionist & Administrator
Yellow Cabs /13 Cabs
01.2009 - 12.2020
- Reception
- Invoicing
- Customer Service
- Credits and Refunds
- Purchasing and Stock Control
- Scheduling taxi installations and diary management
- Co-ordinating freight consignments
- Processing eftpos payments and banking procedure
- Preparation of creditor accounts
- Petty cash
- Co-ordination of stock transfers between branches within QLD
- Outlook for incoming/outgoing emails
- Payroll preparation via Timeteq
- Quotations and correspondence using Microsoft Word
- Record keeping via Excel
- Data entry
- Stocktake
- End of month reporting
- Resigned - seeking new challenge
- Liaising with Qld Police Department and co-ordinating CCT image retrieval
Transport Clerk
Fusion Transport
01.2007 - 01.2009
- High volume of data entry via Translogix
- Customer service – high volume of telephone calls in bound
- Managing bookings and freight collections
- Track and trace of consignments
- Proof of deliveries and collation of Con notes for deliveries
- Business closed, offered a position at Parent company Yellow Cabs
Transport Clerk
Marrs Furniture Removals
01.2005 - 01.2007
- High volume of data entry
- Raising delivery dockets
- Customer Service
- Manifesting
- Invoicing & credits
- Creation of loading dockets
- Proof of deliveries
- Business Closed – Voluntary liquidation
Administrative Assistant
Smorgon Steel
- 01.2005
- Preparation of work orders for slitting and shearline machines
- Packing slip preparation
- Material conversions to finished product (coil steel to sheets/facias)
- Internal Sales
- Stocktake
Education
Certificate 1 - 1V Real Estate
REIQ
Senior Certificate - undefined
Oxley State High School
Certificate - Booking Keeping
Uniqsol Accounting
Hervey Bay, QLD01-2024
No Degree - Xero Payroll Processing
Xero Training
Online01-2023
No Degree - Payroll Essentials Course
Australian Payroll Association
Online10-2024
Skills
- Customer Service
- Preparation of electrical compliance documentation
- Job creation and Scheduling
- Onboarding of Subcontractors
- Purchasing and receipting of stock
- Invoicing & data Entry
- Working knowledge of accounts receivable and accounts payable
- Bookkeeping
- WorkCover processing
- TPar Subcontractor reporting to Australian Taxation Office
- Payroll Timesheet processing
- End of month reporting and PAYG
- Sign up and document organisation for electrical apprentices (including ADMS rebates)
- Ability to learn new programs
- Banking procedure
- Working knowledge of Asset Management
- Operational knowledge of: Xero Salesforce NetSuite Console
- Excel Microsoft Word Outlook Translogix CRM systems
- Esker & Ariba ERP systems M7 Telop (taxi industry) Timeteq training in Human Force
- Microsoft Word Microsoft Suite Google programs
- Administrative support
- Calendar management
- Credit and collections
- Travel coordination
Certification
- REIQ – Brisbane | Certificate 1 – 1V Real Estate
- Xero
- Odyssey Training – Brisbane | Effective People and Communication Skills Course
- Senior Certificate – Oxley State High School
- Uniqsol Accounting – Coding and reconciling transactions| BAS Preparation | debtor and supplier management.
Timeline
Administration Officer/Bookkeeper
East Coast Electrical and Solar
04.2022 - Current
Customer Service Support Representative
Sandvik Mining & Construction
10.2021 - 01.2023
Property Management Assistant
OKG Property Management
01.2021 - 09.2021
Workshop Receptionist & Administrator
Yellow Cabs /13 Cabs
01.2009 - 12.2020
Transport Clerk
Fusion Transport
01.2007 - 01.2009
Transport Clerk
Marrs Furniture Removals
01.2005 - 01.2007
Administrative Assistant
Smorgon Steel
- 01.2005
Senior Certificate - undefined
Oxley State High School
Certificate 1 - 1V Real Estate
REIQ
Certificate - Booking Keeping
Uniqsol Accounting
No Degree - Xero Payroll Processing
Xero Training
No Degree - Payroll Essentials Course
Australian Payroll Association
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