Trina Simon
Plympton,SA
Summary
Proven Administrative Clerk with a track record of enhancing efficiency at Riviera Bakery by streamlining administrative processes and implementing robust filing systems. Excelled in database administration and customer communication, significantly improving document compliance and customer satisfaction. Skilled in clerical support and problem-solving, demonstrating flexibility and a professional demeanor in fast-paced environments.
Overview
46
46
years of professional experience
Work History
Administrative Clerk
Riviera Bakery
10.2000 - 02.2024
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Created and updated records and files to maintain document compliance.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Contributed to project success by providing administrative support to various teams as needed.
- Composed inter-office correspondence and provided product and service information to customers.
- Input data into spreadsheets and databases
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Administrative Clerk
Arnott's Biscuits
05.1978 - 06.2000
- Invoice filing
- Assisting payroll
- Answered inbound phone calls and directed to the appropriate team
- Data entry
- Positioned between reception and sales office
- Supervisor in the computer room for 3 years
Education
Plympton High School
10.1978
Skills
- Work under pressure to meet competing demands
- Self motivated
- Shows initiative
- Works productively within a team environment
- Polished customer service skills
- Adapts to changing environments
- Fast learner
Additional Information
I pride myself in being a loyal & reliable employee as in my 46 years of working, I have only ever been employed with two companies which both ended with redundancies due to business changes.
References
Stuart Phillips
CEO - Riviera Bakery
0419817605
stuart@rivierabakery.com.au
Teresa Belci
Accounts Receivable - Riviera Bakery
0423611782
teresab@rivierabakery.com.au
Sam Merchant
Personal Reference - HR & Compliance ADM Trading Australia
0409090289
sam.merchant@bigpond.com
Timeline
Administrative Clerk
Riviera Bakery
10.2000 - 02.2024
Administrative Clerk
Arnott's Biscuits
05.1978 - 06.2000
Plympton High School
Similar Profiles
Adam PatersonAdam Paterson
Dispatch Foreman at Riviera Prenail ( Riviera Hardware Holdings Ltd )Dispatch Foreman at Riviera Prenail ( Riviera Hardware Holdings Ltd )
Fahame ZENASNIFahame ZENASNI
Réceptionniste polyvalente at B&B Aéroport Arenas et Stade Riviera - N° Responsable réception : 06 67 97 10 63Réceptionniste polyvalente at B&B Aéroport Arenas et Stade Riviera - N° Responsable réception : 06 67 97 10 63
JESSY VALDESPINO BERTOLIJESSY VALDESPINO BERTOLI
Registered Nurse at Riviera Health ResortRegistered Nurse at Riviera Health Resort