Summary
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Tri Nang Ly

Melbourne,Victoria

Summary

Dynamic Point of Sale Associate with proven expertise at Local Shop in enhancing customer engagement and optimizing inventory management. Skilled in cash handling and effective communication, I consistently resolved discrepancies and supported team efficiency, contributing to a seamless shopping experience. Committed to professionalism and visual merchandising excellence.

Work History

Point of Sale Associate

Local Shop
HO CHI MINH
09.2024 - 01.2025
  • Maintained cleanliness of checkout area and other areas as needed.
  • Adhered to loss prevention policies by monitoring suspicious activity at the register area.
  • Assisted customers with locating items, answered questions, and provided information on product features.
  • Utilized problem solving skills to resolve any discrepancies at the register area quickly.
  • Monitored inventory levels and communicated needs to management staff.
  • Performed opening and closing procedures including counting money, balancing cash registers, reconciling daily sales receipts.
  • Demonstrated knowledge of store products and services to customers.
  • Organized merchandise displays and stocked shelves according to company standards.
  • Supported team members during peak times or when short staffed.
  • Maintained records of customer purchases for return and exchange purposes.
  • Greeted customers promptly and asked detailed questions to quickly determine needs.
  • Counted money in cash drawers at beginning of shift to verify correct amounts and adequate change.

Education

Diploma of Business - Business/Commerce

Monash College
Docklands, VIC
09-2025

Skills

  • Customer service
  • Cash handling
  • Inventory management
  • Microsoft Excel
  • Visual merchandising
  • Sales reporting
  • Effective communication
  • Problem solving
  • Customer assistance
  • Relationship building
  • Professionalism
  • Store cleaning
  • Customer engagement
  • Adaptability and flexibility

Languages

English
Professional
Vietnamese
Native/ Bilingual
Chinese (Cantonese)
Limited
Chinese (Mandarin)
Limited

Timeline

Point of Sale Associate

Local Shop
09.2024 - 01.2025

Diploma of Business - Business/Commerce

Monash College
Tri Nang Ly