Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trinh Do

Adelaide,SA

Summary

I am passionate about and have a keen interest in coffee. I recognize the paramount importance of excellent customer service in the industry. With 4 years of experience in this field, I bring dedication and responsibility. I believe I will become an outstanding employee at your workplace. Additionally, with over a year of experience as an All rounder and specific expertise in the restaurant industry, I hope to have the opportunity to contribute to the success of the establishment

Overview

3
3
years of professional experience

Work History

All Rounder

Petite Madeline Cafe
08.2023 - 04.2024

- Greet customers, take orders accurately, and provide efficient service. Ensure orders are delivered promptly and accurately to guests

- Assist the main barista in preparing and serving coffee beverages.

- Make a variety of beverages according to the menu, including fresh juice, smoothies, and coffee.

- Prepare and serve savory items such as baguettes, croissants, bagels, etc.

- Monitor and manage both incoming and outgoing ingredients and supplies.

- Arrange and display products in an appealing and attractive manner to attract customers.Maintain cleanliness and organization of display areas.

- Support management in training new employees, providing guidance and assistance as needed.Ensure new staff members are familiar with menu items, preparation methods, and customer service standards.

- Prepare detailed daily reports on sales, transactions, and inventory levels.

All Rounder

VIETNAMESE RESTAURANT DISTRICT 1
02.2023 - 06.2023
  • Prepare and assemble Vietnamese rolls according to established recipes and standards.
  • Greet customers, take orders, and process payments efficiently.
  • Serve customers with a friendly demeanor, addressing inquiries and ensuring satisfaction.
  • Refill materials and tools as needed, ensuring availability for smooth operations.
  • Make drinks such as lemon soda, lychee smoothie, pineapple juice, and iced Vietnamese coffee
  • Keep the kitchen clean and organized, including food preparation areas and utensils.

Customer Service

DSV Air & Sea
05.2021 - 02.2023

- Cooperating with Oversea Agents to handle import shipments

- Contacting Customers to process shipments in Vietnam

- Working with Carrier inbound and outbound.

- Guiding and advising customers on import and export procedures

- Following, updating the status of import shipment to the Customer

- Advising Customers on Company's services

-Preparing E-invoice and sending to Customer

- Making Statement for customers and Partner

- Arranging and following truck to stuff the cargoes at Customer's Warehouse.

- Submitting shipment information to Cat Lai Port.

- Preparing HBL, Debit Note, D/O, A/N and sending to Customer and Partner.

- Making Customs Declaration for import-export - Performing other requests from Managers

Education

MBA - Business Administration

KAPLAN BUSINESS SCHOOL
Adelaide, SA
06.2025

BBA - Supply Chain

Economic University Ho Chi Minh
Ho Chi Minh
05.2021

Skills

  • Excellent communication
  • Multitasking
  • Efficient time management
  • Organization
  • Keen attention to detail
  • Strong teamwork
  • Quick problem-solving
  • Flexibility in working
  • Willingness to stay updated

Timeline

All Rounder

Petite Madeline Cafe
08.2023 - 04.2024

All Rounder

VIETNAMESE RESTAURANT DISTRICT 1
02.2023 - 06.2023

Customer Service

DSV Air & Sea
05.2021 - 02.2023

MBA - Business Administration

KAPLAN BUSINESS SCHOOL

BBA - Supply Chain

Economic University Ho Chi Minh
Trinh Do