Trinidad Palacios

• Mixed unique and interesting cocktails for customers, including bar specials with focus on Asian culture in a really busy bar.
• Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
• Apply professional techniques such as smoker, bubble gun, flamed and others
• Opening and closing
• Prepared garnishes by evenly slicing and pitting fruits.
• Make batches, assemble and disassemble bar stations
• Taking orders for drinks and food, and also handling cash/or EFTPOS payments from customers at bar.
• Tracked bar stock levels and promptly replenished low materials to prevent shortages.

• Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
• Closed out cash register and prepared cashier report at close of business.
• Enhanced customer satisfaction by implementing efficient bar operations and service standards.
• Completed bar opening and closing procedures.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Handled cash accurately and prepared nightly deposits.

• Made classic and signature cocktails, serve different types of wines and beers, make all kinds of syrups, meringues, dehydrated fruits, juices and all necessary for cocktails
• Also made all kinds of coffees.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
• Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.

• Started my own company providing home delivery of upscale cocktails
• Curated a rotating menu of cocktails and other beverages and snacks
• Prepared and packaged all menu items
• Coordinated delivery schedules, drop-offs, and drivers
• Managed all marketing, including social media contests and specials
• Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.

• Started as a waitress in 2011 and was promoted to bartender in 2013.

• Became a staff trainer in 2015
• Promoted to Bar Manager in 2016 then to Venue Manager
• Accounting - Managed sales book, prepared credit card reports and labor reports
• Maintained list of providers, prepared orders, and scheduled deliveries
• Managed inventory and performed cost calculations
• Oversaw staff of approximately 15 people - Conducted interviews and new hire onboarding - Held performance evaluations - Prepared weekly staff schedules
• Managed daily operations including customer service, reservations, and resolution of issues

• Completed bar opening and closing procedures.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.