Summary
Work History
Work Availability
Education
Skills
Languages
Volunteer Experience
Work Preference
Timeline
Receptionist
Trinity Elvery

Trinity Elvery

Sydney,New South Wales

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Work History

Administrative Assistant

FTI Consulting
2022.02 - 2024.06
  • Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
  • Assist with the finalisaiton of documents and contracts, ensuring they are formatted according to company policies and any relevant mail merges are completed satisfactorily.
  • Compiled and entered data into various databases to ensure accuracy and completeness.
  • Monitored daily operations in order to ensure efficient workflow processes were being followed.
  • Resolved issues, escalating major conflicts and concerns to appropriate personnel.
  • Provided cross-coverage support for other administrative personnel.
  • Operated electronic mail systems and coordinated flow of information, internally, and with other organizations.

Administrative Assistant

My Driving School
2020.10 - 2022.02
  • Create and maintain effective and efficient filing systems to streamline office procedures
  • Maintain office supplies inventory by monitoring stocks, anticipating requirements and placing orders as necessary for seamless day-to-day business operations
  • Maintain sub-contracted driving instructor's calendars, scheduling appointments and ensuring no conflicts occur
  • Collaborate with management and other business partners to recommend, develop and implement innovative organisational strategies to maximise business productivity
  • Gather and update office data in a regular and accurate manner, maintaining well-organised records to respond swiftly to various administrative needs.

Team Leader

The Lovewell Project
2019.05 - 2020.10
  • Supervise, train and organise a team of 10 staff, resulting in improved performance and increased efficiency in the workplace
  • Assist management with various administrative tasks as they arise, to ensure smooth operation of day-to-day business needs
  • Provide exceptional customer service to over 60 customers a day, resulting in lasting relationships between clients and the business
  • Deliver professional standard coffee and foodservice as both a trained barista and kitchenhand.

Customer Service Junior

Chipmunks Playland & Cafe
2014.12 - 2019.05
  • Organise and plan up to 5 children's birthday parties a shift by liaising with customers and coworkers
  • Maintain and record business stock by anticipating requirements and placing orders as necessary for seamless day-to-day operations
  • Prioritise tasks to ensure business is well maintained and clients are content.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Education

Bachelor of Arts - Foreign Languages Education

University of Queensland
12.2021

Diploma of Christian Studies -

Australian College of Theology
12.2018

Skills

  • Data Management
  • Google Suite
  • Microsoft Office Suite
  • Record Keeping & Maintenance
  • Stock maintenance
  • Data Entry
  • Document Control
  • Critical thinking

Languages

English
French
Russian

Volunteer Experience

Camp Section Leader, Church Missionary Society

  • Collaborate with co-ordinators at planning meetings to suggest and implement strategies for marketing
  • Organise schedules for over 50 children and youth and up to 20 leaders
  • Plan and implement teaching sessions, game times and small group times
  • Develop and carefully maintain risk assessment documents as necessary for the safety of all attending the camps.

Youth Group Leader

  • Collaborate with other leaders to plan and run youth games
  • Prepare clear and effective studies each week
  • Direct teaching times based on pre-written materials
  • Collect and maintain necessary contact and medical information on attendees
  • Record and maintain data on attendance, productivity and ages

Holiday Programme Co-Ordinator

  • Collaborate with other coordinators to recommend, plan and implement innovative activities and systems to ensure seamless day-to-day operations for up to 12 months
  • Plan and run music sessions for over 60 kids each day of the programme, ensuring that each session is engaging and entertaining
  • Supervise, coordinate and direct other team members to ensure clear communication and efficient day-to-day operations
  • Write, plan and perform 60 minute teaching sessions to deliver clear, engaging content to over 60 kids each day of the programme.

Work Preference

Work Type

Part TimeContract Work

Work Location

HybridRemote

Important To Me

Work-life balanceCompany CultureFlexible work hoursWork from home option

Timeline

Administrative Assistant

FTI Consulting
2022.02 - 2024.06

Administrative Assistant

My Driving School
2020.10 - 2022.02

Team Leader

The Lovewell Project
2019.05 - 2020.10

Customer Service Junior

Chipmunks Playland & Cafe
2014.12 - 2019.05

Bachelor of Arts - Foreign Languages Education

University of Queensland

Diploma of Christian Studies -

Australian College of Theology
Trinity Elvery