Trinity Ihaia

Sport Canteen

Michelle Thompson

10.2022 - Current

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Counted money in drawers at beginning and end of each shift.
Developed and managed relationships with customers to increase customer loyalty.
Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Utilized POS system to handle customer cash and credit card transactions.
Set up new sales displays each week with fresh merchandise.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Learned duties for various positions and provided backup at key times.
Performed cash and card transaction to complete customer purchases.

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