Trinity Jones
Romsey,VIC
Summary
Dynamic Sales Consultant with a proven track record at Choices Flooring, excelling in consultative sales and customer relationship management. Leveraged persuasive communication to enhance customer satisfaction and tailored product recommendations, resulting in increased client loyalty. Skilled in objection handling and sales strategies, driving successful outcomes in competitive environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Consultant
Choices Flooring
11.2024 - 06.2025
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Responded to telephone and in-person requests for information.
Retail Worker
IGA Supermarket
09.2022 - 11.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Education
Year 12 -
Sunbury College
Sunbury, VIC12.2023
Certificate || Salon Assistant - Hairdressing
The Masters Institute of Creative Education
Melbourne, VIC11.2023
Skills
- Time management
- Customer relationship management
- Objection handling
- Product and service sales
- Persuasive communication
- Consultative sales
- Sales strategies
- Cold calling
Certification
White card completed
RSA certification
Timeline
Sales Consultant
Choices Flooring
11.2024 - 06.2025
Retail Worker
IGA Supermarket
09.2022 - 11.2024
Year 12 -
Sunbury College
Certificate || Salon Assistant - Hairdressing
The Masters Institute of Creative Education
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