Trinity Larcombe
Deniliquin,NSW
Summary
Dynamic and customer-focused professional with proven expertise in beverage preparation and safe food handling, honed at Harry Pepper Coffee and McDonald's. Excelled in creating a welcoming atmosphere, achieving high customer satisfaction scores, and mentoring team members. Skilled in cash handling and team leadership, demonstrating a strong work ethic and adaptability in fast-paced environments. Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual and an outstanding multitasker.
Overview
4
4
years of professional experience
Work History
Customer Service /Barista
Harry Pepper Coffee
09.2023 - Current
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Controlled line and crowd with quick, efficient service.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Customer Service /Barista
McDonald's
06.2020 - 09.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
High School Diploma -
Deniliquin High School
Deniliquin11-2034
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Active listener
- Team Leadership
- Adaptive and creative
- Safe Food Handling
- Beverage Preparation
- Strong Work Ethic
- Food Running
Timeline
Customer Service /Barista
Harry Pepper Coffee
09.2023 - Current
Customer Service /Barista
McDonald's
06.2020 - 09.2023
High School Diploma -
Deniliquin High School
Similar Profiles
Amber HarrintonAmber Harrinton
Waitress at Harry And Harry TooWaitress at Harry And Harry Too
Allen HackettAllen Hackett
Relations Manager at Harry T’s WholesaleRelations Manager at Harry T’s Wholesale
Francesca HeckerFrancesca Hecker
Marketing Coordinator at Harry Caray'sMarketing Coordinator at Harry Caray's