Trinity Moore
Floreat,WA
Summary
Enthusiastic and customer-focused individual with a passion for delivering exceptional service. Currently pursuing studies in beauty at TAFE, I dedicate a day each week to hands-on training in our beauty clinic, honing my skills and commitment to excellence. With previous experience in waitressing, I've cultivated strong interpersonal skills and a keen understanding of customer needs. Known for my mature demeanor and ability to effortlessly connect with people, I thrive in fast-paced environments where I can contribute positively to team dynamics. Eager to leverage my diverse skill set and passion for customer satisfaction to excel in a retail setting and contribute to the success of the team.
Overview
1
1
year of professional experience
Work History
Beauty Clinic Training
tafe
Perth , WA
01.2024 - Current
- Maintaining cleanliness of salon equipment and supplies.
- Display excellent communication skills while interacting with clients to ensure they're comfortable throughout the entire process.
- Answer incoming calls, take messages and booking information into computer at reception
- provide a variety of beauty treatments ensuring customer satisfaction
- Working closely with other beauticians to discuss strategies for improving service and customer experience.
The Sporting Globe Floreat
TSG
Floreat , WA
08.2023 - 04.2024
- As a waitress, I provided attentive and personalized service to guests, fostering positive relationships through friendly conversation to enhance their dining experience. Responsibilities included greeting and seating customers, accurately taking orders, and delivering food and beverages promptly. I maintained thorough knowledge of menu items and assisted guests with selections by offering recommendations and answering questions. Proficiently addressed customer concerns with professionalism and ensured cleanliness and organization in the dining area. Collaborated effectively with colleagues to optimize restaurant operations and contribute to overall success.
Zambellis
Matt Owner
Perth , WA
01.2023 - 06.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Greeted customers upon arrival and provided menu information.
- Kept track of inventory levels and ordered additional supplies when necessary.
- Maintained a clean and sanitary work environment in compliance with health regulations.
Education
- Beautician
North Metropolitan Tafe
Perth, WA06-2024
Skills
- Customer Service, Providing excellent service to customers, addressing their needs and concerns
- Adaptability, Flexibility to work in a fast-paced environment and adjust to changing priorities
- Upselling,Ability to promote products, upsell, and close sales
- effectively handling complaints
- Team player: Collaborating effectively with co-workers, supporting each other to achieve common goals
Timeline
Beauty Clinic Training
tafe
01.2024 - Current
The Sporting Globe Floreat
TSG
08.2023 - 04.2024
Zambellis
Matt Owner
01.2023 - 06.2023
- Beautician
North Metropolitan Tafe