Trinity Rogers

Preformed all Dermal treatments including non-surgical face lifts, laser treatments, IPL hair removal and chemical peels.

• Enhanced brand awareness by creating engaging and shareable social media content.
• Managed content across multiple platforms for widest audience reach.
• Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers'' consumption.
• Collaborated with influencers to create sponsored content, expanding brand exposure and attracting new followers.
• Enhanced client relationships through excellent customer service and effective communication skills.
• Educated clients on care processes and advised on further care and products.
• Processed payments, entering sales in register for prompt customer service.
• Handled stocking and cleaning of both therapeutic workspaces and front office.
• Met sales goals, supporting organizational health through consistent and reliable service.
• Answered phone calls and emails to schedule client appointments.
• Used social media platforms to promote salon and services.

• Managed inventory of medical supplies, maintaining adequate stock levels while minimizing waste.
• Arranged schedules efficiently to optimize time management.
• Served as a liaison between patients, insurance companies, and billing departments to resolve any discrepancies or questions regarding payment issues promptly.
• Improved patient satisfaction by streamlining the appointment scheduling process and implementing a user-friendly online booking system.
• Oversaw maintenance of electronic health records, ensuring accuracy and confidentiality in accordance with HIPAA regulations.
• Facilitated regular team meetings to discuss goals, challenges, and best practices for continued improvement in patient care quality.
• Increased patient retention rate through proactive follow-up calls after appointments.
• Set appointments for patients and reached out to reschedule appointments due to provider availability.
• Assisted with documenting clinic activities and updated medical records.
• Coordinated patient movements through clinic from waiting areas to examination rooms and phlebotomy stations.
• Accepted cash payments, adjusted balances and submitted records to accounting.
• Scheduled surgeries, managed pre-certifications and verified insurance coverage.

• Preformed all advanced skin treatments including chemical peels, skin needling, radio frequency and cosmelan.
• Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
• Educated clients on products, skin and hair follicles.
• Tailored individual treatment plans to achieve skin goals
• Created captivating content on social media platforms to attract all age audience.
• Followed up with clients for feedback and scheduling future appointments.

• Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Helped customers feel relaxed and comfortable through conversation and personal relatability.
• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
• Enhanced client relationships through excellent customer service and effective communication skills.
• Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
• Increased salon revenue by upselling additional services and retail products to clients.
• Educated clients on care processes and advised on further care and products.
• Analyzed client needs and came up with individualized and continuous treatment plans.
• Processed payments, entering sales in register for prompt customer service.
• Handled stocking and cleaning of both therapeutic workspaces and front office.

• Maintained appropriate filing of personal and professional documentation.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
• Provided research assistance on various projects, leading to informed decisions based on accurate information.
• Improved organizational culture, initiated wellness program that promoted work-life balance.
• Maintained confidentiality, handled sensitive information with discretion and integrity.

• Taking bookings, face to face and over the phone
• Mopping/sweeping
• Sorting out stock
• Client cards
• Washing/ blow drying
• Styling
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Handled cash transactions and maintained sales and payments records accurately.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.