- Cooking
- Music
- Watching Movies and TV Shows
- Avid Reader
- Video Gaming
- Animal Care
- Photography
- Mindfulness Practices
- Passionate about balancing physical health with mental and emotional wellness
Trinity Spencer
Gilgandra,NSW
Summary
Passionate trainee zookeeper dedicated to conservation efforts and the preservation of critically endangered Australian native species. Skilled in conducting research, breeding programs, and re-wilding initiatives. Proficient in animal husbandry routines and behavioural observations. Committed to maintaining a professional approach and constantly seeking opportunities for personal growth. Recognised for exceptional teamwork and adaptability in fast-paced environments. Seeking a full-time contract role that offers professional challenges and allows the utilisation of interpersonal skills, effective time management, and problem-solving abilities.
Overview
18
18
years of professional experience
Work History
Zookeeper
Taronga Western Plains Zoo
04.2024 - Current
- Maintained safe and clean exhibit areas for animals and visitors through regular upkeep and sanitation procedures.
- Ensured compliance with all regulations governing the ethical treatment of animals under zoo care standards.
- Enhanced visitor experience by conducting informative guided tours, explaining animal behaviours and habitats.
- Minimized stress on animals during routine husbandry tasks by employing low-stress handling techniques based on each species'' unique characteristics.
- Improved animal welfare by implementing enrichment programs and providing specialised diets for various species.
- Promoted a positive work environment by effectively communicating with team members, participating in staff meetings, and working collaboratively to achieve department goals.
- Educated the public about conservation efforts and the importance of preserving natural habitats during presentations and events.
- Assisted in the safe capture, restraint, and transport of animals when necessary for medical procedures or relocation purposes.
- Assisted with the development of new exhibits or renovations by providing input on species-specific requirements and optimal exhibit design features.
- Contributed to research projects focused on animal behaviour, reproductive success, or environmental factors affecting species populations.
- Developed and maintained habitat enclosures to mimic natural environments, promoting healthier animal behaviours.
- Developed strong bonds with individual animals through positive reinforcement training techniques, promoting trust and cooperation.
Tour Guide
Taronga Western Plains Zoo
03.2022 - Current
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Increased customer satisfaction through attentive listening and personalised tour adjustments based on group interests.
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
- Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
- Trained new hires ensuring they were well-prepared knowledgeable about their assigned tours before leading them independently.
- Provided excellent customer service during pre-tour interactions such as answering questions via email or phone calls.
- Ensured compliance with all regulations governing the ethical treatment of animals under zoo care standards.
- Enhanced visitor experience by conducting informative guided tours, explaining animal behaviours and habitats.
- Promoted a positive work environment by effectively communicating with team members, participating in staff meetings, and working collaboratively to achieve department goals.
- Provided exceptional customer service while addressing visitor concerns or answering questions related to zoo operations or specific animals on display.
- Educated the public about conservation efforts and the importance of preserving natural habitats during presentations and events.
- Improved visitor engagement with educational talks, sharing insights on animal conservation and behaviours.
- Guided groups of up to 30 people on scheduled tours.
Chef
Gilgandra Services Club
01.2013 - 09.2022
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained organised mise en place to keep work consistent.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilised proper cleaning techniques to sanitise counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
- Collaborated with staff to ensure seamless service, addressing and resolving any issues promptly.
- Elevated restaurant's reputation, securing positive reviews through meticulous attention to food quality and presentation.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
SHOP ASSISTANT
Carlos Supa IGA
01.2007 - 01.2013
- Completed daily tasks accurately and on-time to support shop needs.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Organized shelves to remove slow moving items and add new merchandise.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Remained calm and composed in tense situations involving angry or upset customers.
- Reduced wait times by efficiently processing transactions at the cash register.
Education
Certificate III in Animal Studies - Animal Husbandry
Taronga Western Plains Zoo
Dubbo, NSW12.2021
Certificate II in Animal Studies - Animal Husbandry
Taronga Western Plains Zoo
Dubbo, NSW09.2020
Certificate III in Hospitality - Commercial Cookery
TAFE NSW Dubbo
Dubbo, NSW01.2017
Year 10 Certificate -
Gilgandra High School
Gilgandra, NSW01.2009
Skills
- Animal Care Expertise
- Exhibit design
- Conservation awareness
- Behaviour Observation
- Animal Enrichment
- Zoo Safety Operation Protocols
- Habitat maintenance
- Animal Nutrition
- Public Education
- Dependable and Responsible
- Food Intake Monitoring
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Honest and Dependable
- Time Management
Interests
Timeline
Zookeeper
Taronga Western Plains Zoo
04.2024 - Current
Tour Guide
Taronga Western Plains Zoo
03.2022 - Current
Chef
Gilgandra Services Club
01.2013 - 09.2022
SHOP ASSISTANT
Carlos Supa IGA
01.2007 - 01.2013
Certificate III in Animal Studies - Animal Husbandry
Taronga Western Plains Zoo
Certificate II in Animal Studies - Animal Husbandry
Taronga Western Plains Zoo
Certificate III in Hospitality - Commercial Cookery
TAFE NSW Dubbo
Year 10 Certificate -
Gilgandra High School
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