Trinity Spours-Koller
Cranbourne South
Summary
Offering excellent interpersonal skills and genuine passion for animal care, ready to thrive in veterinary environment. Brings strong ability to understand and adopt essential industry knowledge and practices swiftly. Ready to use and develop skills in client communication and veterinary medicine
Overview
3
3
years of professional experience
Work History
General Receptionist
Royal Pickle Club
11.2024 - Current
- Welcomed customers and helped determine their needs.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Served high customer volumes during special events, nights, and weekends.
Disability Camp Counselor
Oak Hill
06.2024 - 08.2024
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counsellors to design fun and enriching learning activities for campers.
- Improved emergency preparedness with regular staff training on safety protocols and first aid procedures.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
Retail Worker
Kmart Australia
04.2022 - 10.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Assisted customers with prompt and polite support in-person and via telephone.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
Certificate II - Animal Studies
Box Hill Institute of TAFE
Melbourne, VIC12-2025
High School Diploma -
Elisabeth Murdoch College
Melbourne, Vic11-2023
Certificate IV - Veterinary Nursing
Box Hill Institute of TAFE
Melbourne, VICSkills
- Telephone skills
- Customer/Client relations
- Problem-solving
- Health and safety
- Reliability and punctuality
- Time management
- Register operation
- Complaint handling
Travel
From August 2024- late September 2024 I spent time travelling the U.S.A and parts of Europe, which strongly improved my sense of culture, and most importantly my independence and confidence in myself.
Timeline
General Receptionist
Royal Pickle Club
11.2024 - Current
Disability Camp Counselor
Oak Hill
06.2024 - 08.2024
Retail Worker
Kmart Australia
04.2022 - 10.2023
Certificate II - Animal Studies
Box Hill Institute of TAFE
High School Diploma -
Elisabeth Murdoch College
Certificate IV - Veterinary Nursing
Box Hill Institute of TAFE
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