Trischa Ryan
Gilles Plains,SA
Summary
An accomplished and results-oriented Test (QA) professional, with over 17 years of experience in software testing and quality assurance. I possess significant test leadership and test practice management having undertaken the role of Test Practice Lead at APA, Australia's leading energy infrastructure business for greater than 4 years.
As the enterprise owner of testing, I am accomplished in the development of test standards, templates and guidelines to support all stakeholders involved in testing. My experience includes overarching test governance across a complex portfolio of programs and projects, ensuring quality controls and mitigation strategies are in place, and ensuring vendor quality is delivered to agreed standards.
Encompassing 12 years as a practitioner in test management and leadership, I possess extensive experience in the development of test strategies and plans and the end-to-end management of testing, functional and non-functional, for large scale projects and transformation programs. This experience includes a range of industry segments, including Utilities, Insurance and Logistics.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Practice Lead – Quality Assurance & Testing
S4G Consulting Pty Ltd
09.2023 - Current
- Developed and implemented test framework and methodology, standards and templates.
- Defined test strategies and approaches, applicable to the individual needs of the client and aligned to the project context.
- Coached team members, providing guidance on quality assurance and testing best practices.
- Prepared Testing Services tender response for large government department.
Test Practice Lead
APA Group
11.2017 - 01.2024
- Developed and implemented test framework and methodology, standards and templates.
- Advised and coached on quality assurance, testing activities and deliverables, including Test Framework and Methodologies, Test Strategy and Approach, test planning and preparation, test execution and defect management, test management and reporting and test tooling.
- Maintained and promoted enterprise level Test Framework and methodology, for contextual application across Waterfall, Bi-modal (hybrid) and agile project delivery methodologies.
- Provided governance and oversight of an enterprise portfolio of programs and projects, ensuring alignment to the Test Framework, methodology, definitions, processes, and standards.
- Ensured test strategies and approaches aligned with V-mode, agile and bi-modal (hybrid) methodologies.
- Provided quality assurance of test activities and deliverables for the program and project portfolio.
- Recommended and implemented mitigation strategies, where the program or project was not tracking to plan or meeting agreed quality criteria.
- Provided representation at Steerco to present test progress for programs and projects.
- Provided and endorsed estimation of the test effort, and ensured resource and test capability were fit for purpose for programs and projects.
- Introduced and facilitated a Testing Community of Practice, ensuring knowledge sharing, professional development, and consistency of practice.
- Provided leadership, mentoring, and training to the testing community and resources involved in testing.
- Identified and implemented continuous improvement in testing standards, processes and practices.
- Performed Implementation and Testing Services procurement evaluation (RFP) for large scale transformation programs, including assessment of vendor quality assurance and test capability.
- Assessed test process maturity and provided input into recommendation for automation strategy
BA Practice Lead (Acting)
APA Group
06.2022 - 03.2023
- Maintained and promoted the BA Practice Framework.
- Engaged BA resources with required capability and skills to support APA's project portfolio.
- Developed strong relationships with stakeholders by providing personalised attention, understanding their needs, and offering tailored solutions.
- Coached and led up to 15 professionals to achieve practice goals, fostering collaboration and continuous improvement.
Test Manager
APA Group
04.2013 - 11.2017
- Managed the end-to-end test project for large scale, complex transformation programs and projects, for waterfall and bi-modal (hybrid) delivery).
- Documented and implemented Test Strategies / Master Test Plans, Test Plans (SYS, SIT, UAT, Industry Testing), Test Readiness Reports, Progress Reports and Test Summary Reports.
- Defined and gained acceptance of quality criteria (entry / exit) and managed the testing project to those criteria.
- Defined and agreed defect management process, including defect classifications, defect categorisation and SLAs.
- Implemented and led the defect management process for projects, including defect triage and defect reporting.
- Engaged with business and IT stakeholders in the development of testing deliverables, ensuring they were appropriately socialised and accepted.
- Coordinated and provided oversight of non-functional testing such as Performance Testing and Security / Penetration testing.
- Provided monitoring and control of the test effort and recommended and implemented mitigation strategies.
- Provided test estimates and resource requirements to support the test project, ensuring QA roles were clearly defined and articulated.
- Engaged testing resources with the required capability and skills to support the test project.
- Provided leadership, mentoring, and training to the program or project test team.
- Procured supplier expertise to support the test project for technical testing such as performance testing, security / penetration testing and automation.
- Ensured quality ‘built in' to solution by analysing test basis documentation and ensuring adequate QA practices were in place for lower-level test types such as unit testing, as well as for vendor testing scope.
- Recommended and implemented test design techniques and strategies applicable to the program or project, in context.
- Provided test process and tool training to project and business testing resources.
- Collaborated with development teams to establish clear test objectives, ensuring alignment with project goals.
- Liaised with regulatory bodies, AER and AEMO, for industry related testing requirements (Bi-lateral Testing, Market Testing, Recertification Testing).
- Test and defect management tool experience, including MicroFocus ALM (Quality Center), Zephyr Squad and Jira (work tracking and defect management).
- Experienced with knowledge management and collaboration tools including Office 365, Miro, Jira and Confluence.
- Experienced with Full Retail Contestability (FRC) related systems such as Maximo, Customer Care & Billing (CC&B), webMethods, Biztalk, Smallworld (GIS) and Trading Networks (AEMO webMethods).
- Proficient in HR systems including people.connect, Chris21 and Workday.
Test Lead /Senior Software Test Analyst
APA Group
05.2009 - 04.2013
- Developed and implemented the Test Strategy / Master Test Plan and Test Plans for Projects.
- Led and coordinated System Integration, User Acceptance, and Industry Testing.
- Analysed test basis documentation such as requirements and design artefacts for preparation of test scenarios and test cases.
- Performed system, system integration, end to end and industry test execution and defect management.
- Ensured full test traceability to requirements (or equivalent) documentation and maintained the Requirements Traceability Matrix (RTM).
- Experienced with Full Retail Contestability (FRC) related systems such as Maximo, Customer Care & Billing (CC&B), webMethods, Biztalk, Smallworld (GIS) and Trading Networks (AEMO webMethods).
Senior Test Consultant
APA Group
11.2007 - 05.2009
- Developed and implemented Test Plans and strategies for projects.
- Led and coordinated User Acceptance Testing.
- Analysed test basis documentation for preparation of test scenarios and test cases.
- Performed system, system integration, end to end and industry test execution and defect management.
- Ensured full test traceability to requirements (or equivalent) documentation and maintained the Requirements Traceability Matrix (RTM).
- Provided test planning, preparation, execution and defect management for the Gas Transmission System (GMS).
Education
Marion High School
12.1989
Skills
- Test Framework and Methodology
- Test Management, Strategy and Planning
- Stakeholder and Vendor Management
- Defect / Issue Management
- Test Estimation and Resource Management
- Agile, Waterfall and Bi-modal (hybrid)
- System Testing, System Integration Testing (SIT), User Acceptance Testing (UAT) and Industry Testing
- Regression and Post Implementation Testing
- Functional / Non-Functional
- Automation Test Advisory
- Test Tooling: Jira, Zephyr Squad, MicroFocus ALM (Quality Center)
- Knowledge Management and Collaboration Tooling: Office 365, Miro, Confluence
Certification
- ISQI Practitioner in Agile Quality (PAQ)
- ISQI Certified Agile Tester (CAT)
- ISTQB Advanced Test Automation Engineer
- ISTQB Advanced Test Manager
- ISTQB Advanced Test Analyst
- ISTQB Foundations of Software Testing
- ITIL v4 IT Service Management
- Agile Fundamentals
- Introduction to SAFe 5.0
- Communicating and Presenting with Impact
Timeline
Practice Lead – Quality Assurance & Testing
S4G Consulting Pty Ltd
09.2023 - Current
BA Practice Lead (Acting)
APA Group
06.2022 - 03.2023
Test Practice Lead
APA Group
11.2017 - 01.2024
Test Manager
APA Group
04.2013 - 11.2017
Test Lead /Senior Software Test Analyst
APA Group
05.2009 - 04.2013
Senior Test Consultant
APA Group
11.2007 - 05.2009
Marion High School
Similar Profiles
Mpho Mable LebeteMpho Mable Lebete
Control Room/Switchboard at TLG Commercial Sourcing & Consulting Services (PTY) Ltd / Ndubane TLG Protection service (PTY) LtdControl Room/Switchboard at TLG Commercial Sourcing & Consulting Services (PTY) Ltd / Ndubane TLG Protection service (PTY) Ltd
James FrankJames Frank
Client Director at AJQ Technology Consulting Pty LtdClient Director at AJQ Technology Consulting Pty Ltd
Ntando MasekoNtando Maseko
Management Consultant at PNA Consulting (Pty) LtdManagement Consultant at PNA Consulting (Pty) Ltd