Trish Thai
Mount Pritchard,NSW
Summary
Dynamic customer service professional with experience at Imprint AU and Harris Farm, excelling in problem-solving and social media marketing. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Proven ability to thrive in fast-paced environments, delivering exceptional service and resolving client inquiries effectively.
Overview
5
5
years of professional experience
Work History
Photobooth Worker
Imprint AU
07.2024 - Current
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Provided exceptional customer service, resolving client inquiries promptly and professionally.
- Trained staff on product knowledge and customer service.
- Managed customer service operations, including taking orders and resolving complaints.
- Create daily social media content
Cashier
Harris Farm Markets
07.2020 - 10.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Processed customer orders and accurately handled payment transactions.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Bachelor of Criminology And Criminal Justice - Law & Justice
University of New South Wales
Sydney, NSW08-2028
High School Diploma -
Pal Buddhist School
Sydney, NSW09-2024
Skills
- Customer service
- Creativity and innovation
- Problem-solving
- Attention to detail
- Teamwork and collaboration
- Multitasking
- Video editing
- Audience engagement
- Social media marketing
- Hygiene standard
Languages
English
Native or Bilingual
Vietnamese
Full Professional
Timeline
Photobooth Worker
Imprint AU
07.2024 - Current
Cashier
Harris Farm Markets
07.2020 - 10.2023
Bachelor of Criminology And Criminal Justice - Law & Justice
University of New South Wales
High School Diploma -
Pal Buddhist School
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