Trisha Charlotte Prinsloo
Clyde,VIC
Summary
I am new to the Disability industry and am seeking employment as a Disability Support Worker.
I have previously been the sole carer for my grandparents over 3 year (2018-2021). I am a mother of two and currently supporting my mother in law who has an intellectual disability. I hope to be considered as a committed Support Worker for your company.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Connected Support Group
10.2024 - Current
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Just looking for some extra shifts so i can do a full week
Nail tec, eyelash extension tec, Wax and Tin
Trisha Glam Nails
01.2024 - 10.2024
- Company Overview: www.trishaglamnails.com
- Manicures and pedicures
- Hand & foot massages
- Sterilize equipment
- Apply acrylic or gel nails
- Maintain clean workstation
- Applying artificial nails
- Nail care
- Cleaning & trimming nails
- Nail art
- Client consultation
- Customer service
- Removing nail polish
- Maintain client records
- Aftercare advice
- Preparing work area for each client
- Applying eyelash extensions safely
- Www.trishaglamnails.com
- Achieved high levels of participant satisfaction by consistently delivering engaging presentations utilizing strong public speaking skills and subject matter expertise.
- Empowered participants through skill-building activities that promoted self-sufficiency in their personal lives or businesses operations alike.
- Evaluated program effectiveness through participant surveys and feedback sessions, identifying areas for improvement and adjusting strategies accordingly.
- Managed budgets efficiently for several initiatives while adhering to organizational policies and procedures.
- Established trust among clients by maintaining confidentiality with sensitive information when necessary while still providing helpful assistance in resolving issues encountered.
Accounts Receivable
Booran Motors Mitsubishi
07.2023 - 09.2023
- Maintaining the billing system
- Generating invoices
- Generating account statements
- Performing account reconciliations
- Maintaining accounts receivable files and records
- Producing monthly statements
- Management reports
- Investigating and resolving any irregularities or enquiries
- Left due to personal reasons (Kids had struggle to accept the new circumstance's)
Service Advisor
Toyota North Point
04.2023 - 07.2023
- Determining customer requirements
- Assisting in the selection of solutions
- Developing & Maintaining relationships with customers
- Assisting customers with enquiries
- Bookings in and out of vehicles
- Service scheduling over Phone, in person and via email
- Processing orders
- Invoice
- Payments
- Filling
- Liaising between the customer and the workshop
- Identify the make, model and variations of motor vehicles and automotive equipment
- Warranty learning process
- Isuzu Claims
- Subaru
- Toyota
- Update customers
- Phone operation
- All fleet company's invoices and Authorization numbers
- Batch Printing for next day
- Moving to Melbourne Carrum Downs
Service Advisor
Duttons Service Centre
02.2023 - 03.2023
- Determining customer requirements
- Assisting in the selection of solutions
- Developing & Maintaining relationships with customers
- Assisting customers with enquiries
- Bookings in and out
- Service scheduling over Phone, in person and via email
- Processing orders
- Invoice
- Payments
- Filling
- Liaising between the customer and the workshop
- Identify the make, model and variations of motor vehicles and automotive equipment
- Got better job opportunity and near home
Casual Cleaner
Balcony on Sixth Lodge
01.2023 - 02.2023
- General Cleaning
- Making of beds
- Washing of towels
- Packing away of towels and beddings
- Washing dishes
- Cleaning of bathroom's
- Cleaning of Kitchen area
- Cleaning of room's
- Taking out trash
- This was everything including general cleaning of a big room with bathroom and kitchens
Manager, Director
ESP Body Repairer
09.2019 - 11.2022
- Payroll
- Payment
- Supervise over Office staff
- Supervise over Managers
- Work hand and hand with auditors
- Went to Insurance company meetings
- Arrange meetings for more work
- Allocating incomes
- Allocating Payments
- Check all authorizations
- Arrange Calibration of all equipment
- Recruiting and training new employees
- Conducting performance reviews of staff
- Coaching, counseling and disciplining employees
- Enforcing company policies
- Creating department goals
- Goals or planing how to improve daily operations
- Focusing on the tasks that my team needs to complete
- Moved to Australia on husband 482 Sponsorship Visa
Owner, Director, Manager
Ceremick Speed Shop & Body Work's
09.2016 - 08.2019
- Credit & Debit invoice's
- Employee's Filling
- Invoice to clients, dealers
- Check vehicles in & Out
- Upload of Vehicles list on systems
- Take photograph of vehicle book in and out
- Assisting for clients
- Sign off on all orders
- Work on Vantage quotation and invoice systems
- Arrange training
- Arrange towing
- Sort out complains
- Handel all queries & Clients
- Vehicle inspection
- Filling
- Quotations
- Release of vehicle, Hand vehicle over to client
- Handel off Courtesy vehicle
- Warmings & Dismissals
- Vehicle progress reports
- Authorizations
- Update Client & Dealers
- Check Job card's
- Quality Control
- Call clients to come collect vehicle
- Collection of vehicles
- Delivering of vehicle's
- This was me and my Husbands own company, I was the only woman in the office, so I did all the office duties
Receptionist
Elegant Square Panel beaters
01.2011 - 07.2016
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Just looking for some extra shifts so i can do a full week
Education
Matric Grade 12 - English, Art & Culture
HIGE SCHOOL WONDERBOOM-SUID
Gauteng12.2012
Skills
- Daily living assistance
- Housekeeping and meal preparation
- Personal Care
- Independent Living Support
- Relationship Building
- Disability Awareness
- Documentation skills
- Documentation And Reporting
- Client Confidentiality
- Computer Skills
- Health and safety
- Daily Living Requirements
- Household chores
- Team Leadership
- Social Skills Development
- Client Transportation
- Elderly Care
- Housekeeping skills
- Progress Documentation
- Personal care assistance
- Hygiene assistance
- Problem-Solving
- Infection Control
Certification
- Quality, Safety and you - NDIS Worker Orientation Module
- Supporting Effective communication Module
- New Worker NDIS Induction Module
- Supporting Safe and Enjoyable Meals
- Zero Tolerance- Human Rights and You
- Zero Tolerance - Understanding Abuse
- Supported Decision Making: Pre 08/2024
- Hand Hygiene
- Covid-19: What it is, How to Prevent Spread
- MHPOD - Understanding NDIS
- DSC- Work, Health and Safety Induction
- Ausmed Passport - Aged Care Training Passport
- Alison- CPR, AED and First Aid (Online Cours)
Languages
English
Professional Working
Afrikaans
Native or Bilingual
Availability
From Monday to Friday 9:00am - 2:30/3:00pm
Can arrange for over weekends
Timeline
Disability Support Worker
Connected Support Group
10.2024 - Current
Nail tec, eyelash extension tec, Wax and Tin
Trisha Glam Nails
01.2024 - 10.2024
Accounts Receivable
Booran Motors Mitsubishi
07.2023 - 09.2023
Service Advisor
Toyota North Point
04.2023 - 07.2023
Service Advisor
Duttons Service Centre
02.2023 - 03.2023
Casual Cleaner
Balcony on Sixth Lodge
01.2023 - 02.2023
Manager, Director
ESP Body Repairer
09.2019 - 11.2022
Owner, Director, Manager
Ceremick Speed Shop & Body Work's
09.2016 - 08.2019
Receptionist
Elegant Square Panel beaters
01.2011 - 07.2016
Matric Grade 12 - English, Art & Culture
HIGE SCHOOL WONDERBOOM-SUID
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