Trisha Ulugia
Thornhilll Park,VIC
Summary
I'm a willful female that is ready to learn, who is wanting to expand my skills and knowledge within different environments where I can work efficiently and productively while working cohesively with the people around me and work peers, ready to meet new diversity of people to work and grow together with. I am willing to work in busy environments like I have in prior work experiences while showing skills within multitasking, team building, being organized and being a dependable individual. I am eager to take on responsibilities and willing to step up and rise to demanding tasks when needed to or asked to.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Willingness to take on challenges and dedicated to applying my best efforts into my work performance and having a great work ethic. I have extensive and well informed customer service along with a year in the field. I also have excellent team working skills which I have gained from past work experiences which taught me how to become a team player.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pick and Pack
ASAP Recruitment / CRG
12.2023 - 12.2023
- Pick/Pack Clothing orders
- Maintained a clean and organized workspace, promoting increased productivity and safety for all team members
- Followed orders precisely for correct items, sizes and quantities
- Heavy lifting over 15kgs +
Volunteer
Tonsons Bricklaying Pty Ltd
02.2023 - 10.2023
- Stacking the bricks
- Help unload/load the equipments
- Help and learn how to do the invoices
- Maintained clean, neat, and operational facilities to serve program needs
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Determined masonry project materials' quantities and costs
- Set up and removed support structures such as folding ladders and scaffolding
Crew Member
Mcdonald's Outbound Rockbank
03.2022 - 12.2022
- Customer service - Front counter
- Cash register - Handling money
- Cafe - Making coffees etc
- Restock products
- Drive thru - Putting orders through
- Cleaning - Clean tables, mop floors, take out rubbish
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Team member
Grab A Kebab
10.2022 - 11.2022
- Take orders/Served food and beverages promptly with focused attention to customer needs
- Cash register - Handling money
- Cook/Make food - Kebabs, Hsp etc
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Assisted with inventory counts and stocking of merchandise
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
Staughton College
Melton South, VIC10.2023
Melton Secondary College - Student
Melton Secondary College
Melton, VIC03.2020
Skills
- Reliable & Responsible
- Multitasking
- Leadership
- Good Communication
- Team Player
- Empathy
- Customer Service
Accomplishments
- YEAR 12 GRADUATION CERTIFICATE
- CERTIFICATE II IN COMMUNITY SERVICES-VIC-U12
- HLTAID011 - PROVIDE FIRST AID
- HLTAID009 - PROVIDE CARDIOPULMONARY RESUSCITATION
- WORKING WITH CHILDREN'S CHECK
- CERT III IN EARLY CHILDHOOD EDUCATION AND CARE (in progress/studying)
References
- Kristy Herridge, Principal, Staughton College, 0417637326, kristy.herridge@education.vic.gov.au
- Aurthur Kainano, Manager, Mcdonalds, 0434125602, aurthurk@gmail.com
- Tuifao Ulugia, Boss, Tonsons Bricklaying Pty Ltd, 0450 815 495, fulugia03@gmail.com
Availability
- Monday : Available
- Tuesday : Available
- Wednesday : Available
- Thursday : Available
- Friday : Not Available
- Saturday : Not Available
- Sunday : Available
Certification
- Certificate II in Community Service, IVET ( OCT 2023 )
- Certificate III in Early Childhood and Care, ACPS ( Ongoing )
- First Aid, Eclipse Vale Pty Ltd, ( 31/10/2023 )
Timeline
Pick and Pack
ASAP Recruitment / CRG
12.2023 - 12.2023
Volunteer
Tonsons Bricklaying Pty Ltd
02.2023 - 10.2023
Team member
Grab A Kebab
10.2022 - 11.2022
Crew Member
Mcdonald's Outbound Rockbank
03.2022 - 12.2022
High School Diploma -
Staughton College
Melton Secondary College - Student
Melton Secondary College
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