Trishia Ryan
Mandurah,WA
Summary
Compassionate, adaptable, youth worker who enjoys helping others, and has the skills, abilities and personal attributes required to be a valued employee. Mature-age Murdoch University graduate with interests in homelessness & social justice for minorities seeking to further my career. I can contribute by being a reliable, positive team player, who is hands on and comfortable assuming responsibility. Willing to take on new challenges and seek new learning opportunities.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Youth & Support worker
Helping Solutions & Accordwest
08.2022 - 12.2023
- Residential & in-home assistance & support for people with a disability & vulnerable children
- Cleaning, cooking & other household tasks as required
- Community participation & engaging in activities as needed
- Keeping to a roster & time schedule, following a care plan & maintaining a log of work
- Nurturing strong client relationships with an emphasis on Positive Behaviour Support.
Charter Vehicle Operator (Self-Employed)
UBER, OLA & DIDI
01.2018 - Current
- Providing on-demand transport
- Using interpersonal skills with exceptional ratings and feedback.
WestAus Crisis & Welfare Services (WACWS)
Volunteer
01.2021
- Greeting & assisting clients at both WACWS & Refresh shower services
- Interviewing & evaluating clients for provision Emergency Relief
- Provided free manicures to clients at the Homelessness Awareness Day Event.
Support Worker & Domestic (Self-Employed)
Bethanie, Waratah Christian Community Retirement Village & Falcon Family Centre
01.2008 - 01.2018
- Residential & in-home domestic assistance & respite for people with a disability & the aged
- Cleaning of entire homes & businesses including general maintenance such as carpet cleaning
- Building & maintaining strong client & employer relationships.
Assistant Retail Manager
Miami Marine & Hardware
01.2011 - 01.2015
- Cash handling, reconciliation of EFTPOS & cash register, banking & trusted with safe combination and shop keys
- Ordering & stock control, Managing customer accounts.
Administrator
TIMTAY Transport
01.1996 - 01.2008
- Accounts payable & receivable
- Record keeping & tax preparation including BAS & IAS
- Quickbooks accounting software.
Education
Bachelor of Criminology - Double Major; Criminal Behaviour and Legal Studies
Murdoch University
01.2022
Social & Emotional Wellbeing - FutureLearning Course
Griffiths University
Supporting Victims of Domestic Violence - FutureLearning Course
University of Sheffield
Teaching Students Who Have Complex Trauma - FutureLearning Course
Queensland University of Technology
Noongar Language & Culture course -
Curtin University
Skills
- Trained in Therapeutic Crisis Intervention
- Strong emotional intelligence with the ability to remain calm
- Ability to put others at ease and quickly establish a rapport
- Creating and adhering to Care plans
- Accept constructive criticism
- Ensuring compliance with all company policies and procedures
- Excellent written report abilities with a background in business administration
- Strong time management and organisation skills
- Flexible personal life with adaptability to change depending on company needs
Certification
- Full Australian “C” class drivers licence & “F” extension (charter vehicle licence)
- Current Passenger Transport Vehicle (PTV) authorisation
- Working With Children Check
- National First Aid Certificate (ability to provide first aid, CPR & basic emergency life support)
- Certificate of Accreditation Mental Health First Aider
- Department of Communities Criminal Intelligence Commission (Form 395) National Criminal Record Check
- National Police Certificate
- NDIS Worker Screening Check
- NDIS Certificate of Completion Supporting safe & enjoyable meals
- NDIS Certificate of Completion Supporting effective communication
- Manual Handling Training & PEG Feeding Certificates
References
Available on Request
Timeline
Youth & Support worker
Helping Solutions & Accordwest
08.2022 - 12.2023
WestAus Crisis & Welfare Services (WACWS)
Volunteer
01.2021
Charter Vehicle Operator (Self-Employed)
UBER, OLA & DIDI
01.2018 - Current
Assistant Retail Manager
Miami Marine & Hardware
01.2011 - 01.2015
Support Worker & Domestic (Self-Employed)
Bethanie, Waratah Christian Community Retirement Village & Falcon Family Centre
01.2008 - 01.2018
Administrator
TIMTAY Transport
01.1996 - 01.2008
Bachelor of Criminology - Double Major; Criminal Behaviour and Legal Studies
Murdoch University
Social & Emotional Wellbeing - FutureLearning Course
Griffiths University
Supporting Victims of Domestic Violence - FutureLearning Course
University of Sheffield
Teaching Students Who Have Complex Trauma - FutureLearning Course
Queensland University of Technology
Noongar Language & Culture course -
Curtin University
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