Trishul K. Takoordyal
Sydney,NSW
Summary
Motivated and customer-oriented university student with a passion for providing exceptional service in the retail industry. Possessing strong communication skills and a proactive approach to problem-solving, I am eager to contribute to a dynamic retail team while gaining valuable experience and further developing my professional skills. With a flexible schedule and a dedication to delivering positive experiences for customers, I am prepared to excel in a part-time role within your retail establishment
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Intern
Mauritius Revenue Authority
02.2023 - 12.2023
- Accepting correspondences from Taxpayers at the postroom Counter;
- Collected, arranged, and input information into a database system.
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Distribution of required forms to Taxpayers at the postroom Counter;
- Opening of incoming mail;
- Recording of outgoing mails;
- Attend to queries in respect of Contribution to Social Generalization
(CSG), Application for refund on a residential building, and queries; - Providing assistance in the processing of Paper Money Received (PMR)
- Providing assistance and guidance to taxpayers with respect to CSG:
- Recording and processing of RTS;
- Providing customer service to respond to any queries from taxpayers
- Sorted and organized files, spreadsheets, and reports.
- Interacted with customers by phone, email, or inperson to provide information.
Education
Bachelor of Information Systems - Computer And Information Systems
UTS
Sydney, NSW12.2027
BBA - Business
UTS
Sydney, NSW12.2027
A Level - Accounting, Business And Geography
Lighthouse
Port Louis 12.2021
Skills
- Customer Service
- Communication
- Teamwork
- Adaptability
- Time Management
- Food and Beverage
- Knowledge Food
- Safety and Hygiene
Certification
- French First language Cambridge certification
- IGCSE Cambridge Certificate
- AS and A level diploma
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Affiliations
● Coastal Clean-up Day on September2022 at Point aux Piments and Troux aux Biches public beaches
● Weekly help provided at Krishna and Seva Ashram Homeless Center in Calebasses between 2019 and 2020
● Clean up day at River Gorges
● Helped community through donations and weekly cleanups
● Team projects to improve sustainability at LSS
● Team captain for high school soccer team for two years
Timeline
Customer Service Intern
Mauritius Revenue Authority
02.2023 - 12.2023
Bachelor of Information Systems - Computer And Information Systems
UTS
BBA - Business
UTS
A Level - Accounting, Business And Geography
Lighthouse
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