Trisinta Pike
Admin
Darwin,NT
Summary
To seek and maintain full-time or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
6
6
years of professional experience
Work History
Facilities Co-Ordinator
MWT Facilities Management
12.2021 - Current
- Maintained personnel records and updated internal databases to support document management.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Entered and maintained departmental records in company database.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Managed company schedule to coordinate calendar and arrange travel.
- Gathered, organized and input information into digital database.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Handled complaints and questions, and re-directed calls to other team members.
- Kept reception area clean and neat to give visitors positive first impression.
Bar Attendant
Hibiscus Tavern
03.2019 - 02.2021
- Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
- Acknowledged guests even when busy and anticipated and responded to guest needs.
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Checked ID cards and verified bar guests were of legal age.
- Bussed bottles and glassware to maintain clean bar area.
- Learned how to make wide variety of mixed drinks.
- Notified management of guest complaints for quick, effective resolution.
- Operated POS system to collect payments from customers.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Replaced empty kegs and soda syrups.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Commercial Cleaner
Bradspectrum
01.2018 - 03.2019
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Organized and used industrial cleaning products following strict safety procedures.
- Refilled soap dispensers and air fresheners in 112 bathrooms.
- Washed windows, walls and ceiling fixtures to remove molds and dusts.
Administrator
KJS Entertainment Centre
10.2017 - 12.2018
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collected, validated, and distributed information to employees.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Generated reports to suggest corrective actions and process improvements.
- Coordinated schedules and timelines for events.
- Brainstormed and implemented creative event concepts and themes.
- Performed event coordination for larger parties and gatherings.
- Consulted with customers to determine objectives and requirements for events.
- Inspected event facilities to confirm conformance to customer requirements.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Promoted new products and price changes by creating and updating signage.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Education
Certificate III - Family And Community Services
Charles Darwin University
Casuarina, NT03.2020
Skills
- Active Listening
- Complex Problem-Solving
- Employee Paperwork
- Regulatory Requirements
- Allocating Work
- Administration and Operations
- Visitor Access Management
- Managing Calendars
- Database Maintenance
- Providing Feedback
- Data Confidentiality
- Confidential Information Management
Timeline
Facilities Co-Ordinator
MWT Facilities Management
12.2021 - Current
Bar Attendant
Hibiscus Tavern
03.2019 - 02.2021
Commercial Cleaner
Bradspectrum
01.2018 - 03.2019
Administrator
KJS Entertainment Centre
10.2017 - 12.2018
Certificate III - Family And Community Services
Charles Darwin University
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