Tristan Buckley
Niddrie
Summary
Proven leader and efficient Warehouse Dispatcher at Mecca, adept in stress tolerance and decision-making, I spearheaded teams to surpass targets and enhance departmental success. My expertise in customer relations and equipment management significantly contributed to operational excellence, achieving a notable increase in performance metrics.
Developed key skills in fast-paced Customer Service environments from my time at Mcdonalds as an Shift Manager, including efficient problem-solving, effective communication, and multitasking. Seeking to transition into new field where these skills can be applied and further developed. Prepared to leverage these abilities to contribute to operational success and team efficiency.
Overview
5
5
years of professional experience
Work History
Warehouse Dispatcher
Mecca
10.2022 - 01.2025
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Consistently met performance metrics for call handling, contributing to the overall success of the department.
Area Manager
Mcdonalds
08.2019 - 10.2022
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
Education
Bachelor - Business
RMIT University
Melbourne, VIC11-2026
High School Diploma -
St Bernards College
Essendon, VIC12-2022
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Time management
- Stress tolerance
- Attention to detail
- Customer relations
- Work order management
- Team collaboration
- Emergency protocols
- Equipment management
Languages
English
Native or Bilingual
Timeline
Warehouse Dispatcher
Mecca
10.2022 - 01.2025
Area Manager
Mcdonalds
08.2019 - 10.2022
Bachelor - Business
RMIT University
High School Diploma -
St Bernards College
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