Madison Rayner
Evanston Park,South Australia
Summary
Accomplished in project management and policy development, with a proven track record at the National Disability Insurance Agency. Expert in FOI compliance and adept at financial budget management, I excel in leading teams to exceed targets through strategic planning and effective negotiation. My approach transforms challenges into successes, showcasing a blend of hard and soft skills.
Overview
15
15
years of professional experience
Work History
Project Officer
National Disability Insurance Agency
06.2024 - Current
- Oversaw creation and execution of project schedules adhering to organizational guidelines.
- Offered expert advice and technical knowledge to personnel and stakeholders.
- Prepared draft reports based on thorough analysis of relevant projects.
- Drafted written material encompassing business cases, plans, executive briefs and corporate documentation.
- Managed project risks, issues, and benefits effectively.
- Reviewed expenditures, managed procurement processes, and monitored budget allocations.
- Assured project deliverables align with client requirements and purpose.
Planner
National Disability Insurance Agency
06.2023 - 06.2024
- Managed workflow collaboratively with team leadership.
- Coordinated with multiple partners and stakeholders for evidence-based decision-making.
- Evaluated and selected funded supports to enhance participant plans.
- Identified informal, mainstream, and community support options essential for achieving plan outcomes.
- Addressed concerns and complaints related to participant plans.
- Handled administrative and data entry tasks related to participant records.
- Supported attainment of significant performance targets through strategic planning.
Manager- Medical Records
Northern Adelaide Local Health Network
07.2019 - 06.2023
- Oversaw all resources within the Medical Records Department including human, physical, financial and informational assets.
- Implemented procedures for adherence to regulatory frameworks in records management.
- Facilitated compliance with Accreditation standards.
- Oversee recruitment and selection procedures.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Managed risk by developing and implementing effective risk management strategies.
- Analyzed business performance data and forecasted business results for upper management.
Senior Project Officer- Aboriginal Health
Northern Adelaide Local Health Network
10.2020 - 07.2021
- Assisted in organizing, executing, and assessing service enhancement initiatives.
- Ensure effective liaison with crucial project partners and primary stakeholders.
- Contributed to the creation of strategic and operational plans in Aboriginal Health.
- Facilitated coordination and cooperation with primary health care providers.
- Analysed data to aid in strategic and operational planning.
- Developed project plans and managed resources to ensure successful completion of projects.
Manager- Office of the Chief Executive Officer
Northern Adelaide Local Health Network
04.2020 - 07.2020
- Delivered high-level executive assistance to CEO.
- Managed relationships between internal partners, Department for Health and Wellbeing, Minister’s Office as well as additional Local Health Networks and governmental organizations.
- Coordinated scheduling to keep CEO informed with essential details.
Administration Supervisor
Gawler Health Service
05.2018 - 07.2019
- Managed human, physical, financial, and informational resources within the Medical Records Department.
- Ensured alignment of record management practices with State and National regulations.
- Ensured compliance with accreditation criteria for medical records management.
- Achieved compliance with WHS legal standards.
- Oversaw financial planning and expenditure control.
- Coordinated and implemented strategies for sustained quality improvement.
Freedom of Information Officer
Gawler Health Service
12.2016 - 05.2018
- Execute FOI requests following the guidelines of the 1982 statute.
- Manage provision of documents as per request while employing redaction tools to exclude unsuitable data.
- Drafted communications for stakeholders, including briefs for ministerial members.
- Established procedures for handling FOI requests.
Data Entry Officer
Calvary Hospital, North Adelaide
04.2014 - 12.2016
Practice Manager
Dr Trung Nguyen’s Clinic
06.2013 - 04.2014
Practice Manager
Patrick Street Family Practice
12.2011 - 08.2012
Senior Medical Receptionist
Patrick Street Family Practice
05.2010 - 12.2011
Medical Receptionist
Stawell Medical Centre
10.2009 - 02.2010
Education
Double Diploma of Project Management & Leadership & Management -
College For Adult Learning
01-2025
Training for Accredited and Non- Accredited FOI Officers -
State Records of SA
01-2017
Diploma of Business -
Australian Management Academy
01-2012
Certificate 3 in Business -
WorkCo Limited
01-2009
Skills
- Project management
- Policy development
- FOI Compliance Expertise
- Talent Development
- Employee Management
- Mediation Skills
- Advocacy skills
- Effective Negotiation Techniques
- Financial Budget Management
Professionalreferees
- Tamara Ogonowski, Team Leader – National Disability Insurance Agency, 0417 269 222, Tamara.Ogonowski@ndis.gov.au
- Catherine Garvey, Health Administration Advisor – Northern Adelaide Local Health Network, 0435 960 588, Catherine.Garvey@sa.gov.au
- Karen Puvogel, Chief Executive Officer – Northern Adelaide Local Health Network, 0401 704 046, Karen.Puvogel@sa.gov.au
Timeline
Project Officer
National Disability Insurance Agency
06.2024 - Current
Planner
National Disability Insurance Agency
06.2023 - 06.2024
Senior Project Officer- Aboriginal Health
Northern Adelaide Local Health Network
10.2020 - 07.2021
Manager- Office of the Chief Executive Officer
Northern Adelaide Local Health Network
04.2020 - 07.2020
Manager- Medical Records
Northern Adelaide Local Health Network
07.2019 - 06.2023
Administration Supervisor
Gawler Health Service
05.2018 - 07.2019
Freedom of Information Officer
Gawler Health Service
12.2016 - 05.2018
Data Entry Officer
Calvary Hospital, North Adelaide
04.2014 - 12.2016
Practice Manager
Dr Trung Nguyen’s Clinic
06.2013 - 04.2014
Practice Manager
Patrick Street Family Practice
12.2011 - 08.2012
Senior Medical Receptionist
Patrick Street Family Practice
05.2010 - 12.2011
Medical Receptionist
Stawell Medical Centre
10.2009 - 02.2010
Double Diploma of Project Management & Leadership & Management -
College For Adult Learning
Training for Accredited and Non- Accredited FOI Officers -
State Records of SA
Diploma of Business -
Australian Management Academy
Certificate 3 in Business -
WorkCo Limited
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