Tristan Van Den Heever
Erina,NSW
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating harmonious work environment for staff. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet and exceed expectations. Exceptionally hard working and efficient in execution.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Arc. Est
05.2023 - 04.2024
- Managed daily operations to ensure high level of efficiency, consistency, and quality in both food and service.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Collaborated with chefs & bartenders on menu development for improved guest experience and increased sales.
- Fostered inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed staff schedules and maintained adequate coverage for all shifts.
Bartender
Hugo's Manly
06.2022 - 02.2023
- Performed opening and closing duties, setting up for upcoming shift and taking inventory.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing bar area and prioritizing orders.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures inline with NSW RSA requirements.
- Lead barback team and ensured optimal work efficiency.
Contractor
Self Employed
02.2022 - 06.2022
- Implemented changes requested by designers, owners or inspectors to conform to specifications or updated demands.
- Kept site work safe and in line with budget, schedule and applicable building codes.
- Coordinated with site personnel, clients and local government officials to achieve on-time project delivery.
- Implemented systems to improve process efficiency and reduce project duration.
- Assisted with successful, time-sensitive renovations of various structures.
- Recognized and reported potential project challenges and assisted with solutions.
Construction Worker
Jetcharm Constructions
05.2021 - 12.2021
- Enhanced project efficiency by coordinating with team members and managing resources effectively.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Gathered and disposed of worksite debris to remove safety hazards.
- Assisted with basic carpentry work such as installing wooden posts and framing.
- Observed safety regulations on job sites to minimize accidents.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Sales Assistant
Novak Properties
01.2021 - 05.2021
- Assisted clients with prompt and polite support in-person and via telephone.
- Worked closely with marketing development teams to create and maintain marketing materials for sales presentations, client meetings and social outreach.
- Used consultative sales approach to understand client needs and recommend relevant offerings.
- Fielded client questions to share information about offers, availability and pricing.
- Worked independently with minimal supervision.
- Contributed to team objectives in fast-paced environment.
Education
High School Diploma -
Smart Horizons Career Online Education
Virtual06.2020
Skills
- Organizational Management
- Verbal Communication
- Multitasking Strengths
- Inventory Management
- Staff Management
- Project Support
- Problem Solving
- Safety Understanding
- Exceptional Work Ethic
- Upholding Quality Standards
Certification
SafeWork NSW White Card - CPCCOHS1001A
RSA Competency card - SITHFAB002
Timeline
Restaurant Manager
Arc. Est
05.2023 - 04.2024
Bartender
Hugo's Manly
06.2022 - 02.2023
Contractor
Self Employed
02.2022 - 06.2022
Construction Worker
Jetcharm Constructions
05.2021 - 12.2021
Sales Assistant
Novak Properties
01.2021 - 05.2021
High School Diploma -
Smart Horizons Career Online Education
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