Tristan Farrell Budiman
Melbourne,VIC
Summary
Customer-focused Front of House Staff Member with half a year of experience in clinic reception and patient management. Warm and detail-oriented professional with exceptional communication and organizational skills to effectively engage with patients and streamline clinic operations. Committed to providing a welcoming environment and enhancing patient satisfaction while supporting the clinic's efficiency and success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front of House Staff Member
Silman's Clinic
DKI Jakarta, Jakarta Pusat
07.2023 - 01.2024
Reception Duties:
- Greet patients and visitors warmly upon arrival.
- Check patients in and out for their appointments.
- Answer incoming phone calls and address inquiries or direct them to the appropriate department.
Appointment Scheduling:
- Schedule and confirm patient appointments using the clinic's phone call.
- Coordinate with medical staff to ensure timely patient flow.
- Manage appointment cancellations and rescheduling requests.
Education
Bachelor of Business Analytics -
Deakin University
Burwood, VIC11-2025
Skills
- Data Analysis
- Business Intelligence and Analysis
- Microsoft Office Suite
- BI tools expertise
- Business Analytics
- Understanding of SQL
Languages
Indonesian
Native/ Bilingual
English
Professional
Certification
LinkedIn Learning PowerBI Essential Training
Timeline
Front of House Staff Member
Silman's Clinic
07.2023 - 01.2024
Bachelor of Business Analytics -
Deakin University
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