TRISTEN EGNER
Cawarral,QLD
Summary
Dynamic customer service professional with a proven track record at Coat Roast And Fry, excelling in issue resolution and interpersonal communications. Recognized for enhancing customer loyalty through active listening and empathy, while efficiently managing transactions. Strong organizational skills and attention to detail contributed to a positive shopping experience and operational efficiency.
Energetic and reliable with strong work ethic and hands-on abilities. Possess foundational knowledge in safety protocols and tool usage, including operating power tools and maintaining equipment. Aiming to contribute to efficient operations and support team goals.
Experienced with supporting skilled tradespeople through material preparation and tool maintenance. Utilizes effective teamwork and problem-solving to ensure project efficiency. Knowledge of safety protocols and operational procedures critical to trade assistance.
Trade professional with broad experience in supporting trading activities and ensuring smooth operations. Skilled in inventory management, order processing, and maintaining strong vendor relationships. Strong focus on team collaboration and delivering results in dynamic environments. Adaptable with excellent communication and problem-solving skills, ready to contribute to organizational success.
Professional in trade industry prepared for impactful contributions. Known for facilitating smooth operations and supporting skilled tradespeople effectively. Focused on collaboration and results, reliable in adapting to changing needs. Skilled in tool maintenance, material preparation, and teamwork.
Developed practical skills in fast-paced, hands-on environment, demonstrating effective teamwork and attention to detail. Seeking to transition into new field where these abilities can be utilized and expanded. Committed to delivering quality results and contributing to team success.
Overview
2026
2026
years of professional experience
Work History
Customer Service Cashier
Coat Roast And Fry
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Developed and managed relationships with customers to increase customer loyalty.
Trade Assistant
BDS Mechanical
Rockhampton, QLD
09.2024 - Current
- Assisted supervisor with various daily tasks which improved productivity and resulted in better efficiency.
- Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
- Facilitated timely delivery of goods by closely monitoring shipments and resolving any logistical issues that arose.
- Improved project flexibility, quickly adapting to changing tasks and priorities.
- Supported quality control efforts, ensuring that work met or exceeded standards.
- Enhanced communication, relaying important information from tradespeople to project managers.
- Facilitated smoother project operations by preparing materials before their use.
Education
Yeppoon High
Yeppoon, QLD07.2024
Skills
- Industry awareness
- Strong organization
- Issue resolution
- Company processes and procedures
- Interpersonal communications
- Trade compliance
- Document reviews
- Strong analytical skills
- Risk management
- Teamwork and collaboration
- Attention to detail
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Time management
- Multitasking
- Active listening
- Task prioritization
- Team building
- Decision-making
References
Bds mechanical
.07 4922 4886
Rockhampton blast and paint
.07 4806 6906
Coast roast and fry
.0422795574
Timeline
Trade Assistant
BDS Mechanical
09.2024 - Current
Customer Service Cashier
Coat Roast And Fry
Yeppoon High