Tristian Rose-Greaves

• Oversee the day-to-day operations of the organisation, ensuring efficient service delivery and compliance with governance standards
• Lead, supervise, and coordinate staff, including workload allocation, performance support, and professional development
• Manage administrative systems, document control, and reporting processes in alignment with organisational and legislative requirements
• Ensure compliance with internal policies, external regulations, and funding agreements
• Monitor financial administration, including budgeting, payroll, invoicing, and expenditure tracking
• Act as a primary liaison between the Trust, community members, staff, and external stakeholders
• Identify operational risks and implement strategies to mitigate impact and enhance organisational performance
• Develop and implement operational policies and procedures to improve efficiency, accountability, and transparency

• Successfully managed operations, maintaining full compliance with organisational governance, funding, and regulatory requirements
• Led staff through structured workflows, improving productivity and accountability
• Streamlined administrative and reporting processes, increasing operational efficiency and reducing errors
• Implemented risk management and compliance practices to safeguard organisational operations
• Maintained strong stakeholder relationships, ensuring effective communication between staff, the community, and external providers
• Demonstrated leadership in a complex community environment, balancing operational demands with governance and cultural considerations
• Contributed to strategic planning and operational improvements that strengthened organisational performance

• Provided front-line reception and administrative support in a culturally respectful environment
• Managed incoming calls, correspondence, and visitor enquiries professionally and confidentially
• Maintained accurate client, community, and organisational records
• Scheduled appointments and coordinated meeting logistics
• Supported operational staff and management with administrative tasks
• Ensured confidentiality and compliance with privacy and information-handling requirements
• Managed document control, filing systems, and record retention
• Acted as a first point of contact between community members, staff, and external stakeholders

• Maintained professional and culturally appropriate front-line service delivery
• Supported smooth daily office operations through effective administration
• Ensured accurate and compliant record-keeping in a community-governance environment
• Built trusted relationships with community members and stakeholders
• Demonstrated reliability, discretion, and sound judgement in a sensitive setting
• Recognised for strong performance and promoted to an operations role

• Delivered person-centred support services in line with NDIS plans and organisational standards
• Managed end-to-end service delivery including scheduling, client support, and documentation
• Maintained accurate client records, progress notes, and compliance documentation
• Ensured confidentiality, privacy, and duty of care at all times
• Liaised with clients, families, and external providers to support client outcomes
• Managed invoicing, financial records, and reporting as a sole trader
• Ensured services aligned with NDIS Quality and Safeguards Framework
• Identified and managed risks to support client safety and wellbeing

• Successfully operated an independent support service while meeting NDIS compliance requirements
• Built strong, trusted relationships with clients through professional and reliable service delivery
• Maintained accurate documentation and financial records suitable for audit and review
• Managed workload, scheduling, and client needs independently and effectively
• Demonstrated strong time management, judgement, and accountability
• Adapted support approaches to meet individual client needs and changing circumstances
• Maintained a high standard of service delivery and client satisfaction

Responsibilities

• Assisted in the construction, installation, and repair of residential and commercial structures
• Read and interpreted plans, drawings, and specifications under supervision
• Measured, cut, and assembled materials in accordance with project requirements
• Used hand and power tools safely and in line with WHS regulations
• Assisted with framing, formwork, fit-outs, and finishing tasks
• Maintained a clean, organised, and safe worksite
• Coordinated with tradespeople, supervisors, and suppliers
• Followed instructions accurately and met project timeframes

• Successfully completed multiple projects while meeting quality and safety standards
• Developed strong practical problem-solving skills on active worksites
• Built reliability and trust with supervisors through consistent performance
• Demonstrated the ability to work independently once tasks were understood
• Improved efficiency and accuracy through hands-on experience across varied tasks
• Maintained an excellent safety record throughout apprenticeship
• Adapted quickly to different sites, teams, and work conditions