Seasoned Production Manager with a track record of driving efficiency improvements. Proficient in lean manufacturing and production optimization, with robust leadership abilities. Excelled in managing diverse teams to exceed production goals through innovative strategies and strong customer support, embodying teamwork and problem-solving prowess. Always a student of the game.
Overview
18
18
years of professional experience
Work History
Operations Manager
Bullant Engineering /Safetek Solutions/ Optraffic WA
Maddington, Western Australia
09.2024 - 05.2025
Controlling the Operations of 3 Business Units everyday.
Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Measured and reviewed performance via KPIs and metrics.
Maintained accurate inventory records to track stock levels and minimize costs.
Performed cost analysis for various projects to determine budget requirements.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Identified areas of deficiency and performed root-cause analysis to solve problems.
Coordinated cross-functional teams to ensure timely delivery of products and services.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Analyzed and controlled materials, supplies and equipment operational expenses.
Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Developed and implemented operational procedures to ensure quality standards are met.
Produced SOPs to document workplace procedures and optimize productivity through standardization.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Production Manager
Revolution By Design Group
Perth, Western Australia
01.2024 - 06.2024
Managed production and loading departments with 40+ employees to achieve operational excellence.
Trained staff on safety protocols, quality standards, and equipment operation for optimal performance.
Monitored workflows and adjusted priorities to meet fluctuating workloads and deadlines efficiently.
Oversaw inventory management, maintaining precise stock records to support production requirements.
Improved daily operations by managing a team of 30+ employees, exceeding customer expectations.
Resolved customer complaints related to production, developing corrective action plans as necessary.
Enforced safety regulations to achieve 'Zero Harm' in workplace accidents and incidents.
Utilized Lean Manufacturing principles to enhance efficiency and reduce operational costs.
Production Manager
Stramit Building Products
Perth, Western Australia
05.2011 - 01.2024
Adherence to the OHS policies and procedures of the organization
Prioritizing & distribution of work for the Broadsheet/ Flashings/ Rainwater/ Structural and Loading departments
Schedule set agenda and chair toolbox meetings
Coordinating with Despatch and Transport areas to ensure timely loading of orders
Directed manufacturing process and operational efficiency procedures to achieve goal of first run capability
Determined suitable team requirements, scheduled employees, and worked with Human Resources to meet changing production schedules
Managed a team of 50+ employees in the production department
Trained staff on safety procedures, quality standards, and equipment operation
Monitored inventory levels and maintained accurate records of stock
Monitored plan and incoming work, re-prioritizing to meet changing priorities and deadlines
Maintained production records, coordinating receipt and delivery of goods and materials
Investigated customer complaints related to production issues and developed corrective actions plans as needed
Tracked and enforced quality control standards
Coached and motivated team members by providing appropriate training and growth/development opportunities
Enforced safety regulations to promote accident-free workplace
Scheduled and coordinated the delivery of materials to production lines
Increased production and assets capacity, minimizing costs and maintaining quality standards
Conducted regular meetings with plant managers to review progress on goals set forth by executive management team
Managed operations and coordinated logistical processes, driving quality of goods produced
Re-prioritized work and plans to meet changing deadlines and priorities
Led and measured daily processes, promoting excellent order fulfillment and production
Maintained compliance with government regulations regarding workplace safety, environmental standards, hazardous materials handling
Assisted human resources with staffing requirements, maximizing productivity
Created and maintained detailed production reports
Created and maintained detailed Staff time keeping/Overtime cost reports
Completed payroll for wages staff
Resolved conflicts between departments or personnel within the organization as required
Utilized Lean Manufacturing principles to maximize efficiency and reduce costs
Established minimum standards and performance metrics by holding team accountable
Established metrics-based performance evaluations for all personnel under my supervision
Analyzed data to identify areas for improvement in productivity and quality control
Hired, train, evaluate, and discharge staff and resolved personnel grievances
Prepared and maintained production reports and personnel records
Made decisions concerning inventory requirements, staffing requirements, work procedures and duty assignments, considering budgetary limitations, and time constraints
Developed and implemented production tracking and quality control systems, analyzing production, quality control, maintenance, and other operational reports to detect production problems
Prepared reports on operations and system productivity and efficiency
Coordinated or recommended procedures for facility or equipment maintenance or modification, including replacement of machines
Production Team Leader
Jason Windows
Welshpool, Western Australia
08.2010 - 05.2011
Mentored and guided employees to foster proper completion of assigned duties
Positioned as go-to person for up to 40 staff members, troubleshooting complex administrative and training issues promptly
Established open and professional relationships with team members which helped resolve issues and conflicts quickly
Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service
Led team of 40+ members while providing exceptional customer service
Implemented new working processes which delivered continued improvements
Delegated tasks to team members according to project requirements and employee strengths
Created clear roles and responsibilities for each member of the team based on strengths and weaknesses
Demonstrated excellent problem-solving and decision-making skills in resolving conflicts between team members
Resolved problems and escalated high-level issues to supervisor within established timeframes
Suggested changes to standard operational and working practices, providing leadership needed to develop and implement continuous improvements
Facilitated regular meetings with the team to discuss progress towards goals and identify areas for improvement
Implemented process improvements that increased productivity while maintaining high quality standards
Monitored workflows to ensure accuracy in data entry processes and provide timely resolutions when issues arise
Production Supervisor
Combined Metal Industries
Perth, Western Australia
04.2007 - 02.2011
Adherence to the OHS policies and procedures of the organization
Ensured compliance with company policies and procedures in a fast-paced environment
Streamlined processes to reduce costs while maintaining high standards of product quality
Monitored daily operations and adjusted schedules as needed to meet deadlines
Prioritizing & distribution of work for all areas: Covering flashings, Rollforming and Despatch Departments
Maintaining stock quantities
Supervision of staff including initiating disciplinary actions when and where required
Performance management
Recruitment and selection of staff to the areas of responsibility
Schedule, set agenda and chair toolbox meetings
Oversee the Despatch and Transport areas to ensure timely loading of orders
Counseling and discipline
Supporting safety representatives and incident reporting processes
Completion of afternoon shift reports/ paperwork
(workload output and completion report)
Co-ordinate efficient handover from day supervisors to afternoon shift by reviewing previous production outputs and forward scheduling
Training and development of new and existing employees
Safety and First Aid officer
Skills
Manufacturing management
Production and assembly
Operations and production optimization
Leadership and staff management
Continuous improvement strategies
Material handling expertise
Customer support and relations
Project management skills
Safety management practices
Teamwork and collaboration
ISO compliance knowledge
Interpersonal communication skills
Cost control and analysis
Lean manufacturing principles
Problem-solving techniques
Multitasking capabilities
Manufacturing operations oversight
Staff recruitment and training
Quality control measures
Conflict resolution strategies
Root cause analysis expertise
Skills Certifications
Senior First Aid Certificate, 12/04/07, 11/28/14, 09/19/18