TROY DAVIES
RETAIL MANAGER
KING CREEK,NSW
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
17
17
years of professional experience
8
8
years of post-secondary education
Work History
Store Manager
Bing Lee
Port Macquarie, NSW
08.2021 - Current
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Sales Consultant
Bing Lee
Port Macquarie, NSW
09.2013 - 09.2021
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Maintained organized, presentable merchandise to drive continuous sales.
Real Estate Agent
PRD Nationwide
Port Macquarie, NSW
01.2008 - 07.2012
- Advertised client properties through websites, social media, and real estate guides.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
Property Manager
Elders Real Estate
Port Macquarie, NSW
01.2007 - 12.2007
- Maintained sufficient number of units market-ready for lease.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Education
High School Diploma -
North Lakes High School
San Remo NSW 01.1995 - 12.1999
Certificate 3 - Information Technology
Adult Education
Laurieton NSW 01.2001 - 12.2002
Certificate of Registration - Real Estate
Real Estate Institute
01.2007 - 02.2007
Certificate 3 in Retail Operations -
Retail Work Placement
01.2015 - 12.2015
Skills
Team leadership and coaching
Relationship building and management
Order management
Maximizing profitability
Training and mentoring
Store displays
Customer Relations
Merchandising
Goals and performance
Opening and closing procedures
Sales expertise
POS systems
References
Greg Robinson, former Manager Bing Lee 0403 045 812
Vanessa Schache, Property Manager 0431 449 262
Timeline
Store Manager
Bing Lee
08.2021 - Current
Certificate 3 in Retail Operations -
Retail Work Placement
01.2015 - 12.2015
Sales Consultant
Bing Lee
09.2013 - 09.2021
Real Estate Agent
PRD Nationwide
01.2008 - 07.2012
Property Manager
Elders Real Estate
01.2007 - 12.2007
Certificate of Registration - Real Estate
Real Estate Institute
01.2007 - 02.2007
Certificate 3 - Information Technology
Adult Education
01.2001 - 12.2002
High School Diploma -
North Lakes High School
01.1995 - 12.1999