TROY DAVIES
RETAIL MANAGER
KING CREEK,NSW
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
17
17
years of professional experience
8
8
years of post-secondary education
Work History
Store Manager
Bing Lee
Port Macquarie, NSW
08.2021 - Current
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Sales Consultant
Bing Lee
Port Macquarie, NSW
09.2013 - 09.2021
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Maintained organized, presentable merchandise to drive continuous sales.
Real Estate Agent
PRD Nationwide
Port Macquarie, NSW
01.2008 - 07.2012
- Advertised client properties through websites, social media, and real estate guides.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
Property Manager
Elders Real Estate
Port Macquarie, NSW
01.2007 - 12.2007
- Maintained sufficient number of units market-ready for lease.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Education
High School Diploma -
North Lakes High School
San Remo NSW 01.1995 - 12.1999
Certificate 3 - Information Technology
Adult Education
Laurieton NSW 01.2001 - 12.2002
Certificate of Registration - Real Estate
Real Estate Institute
01.2007 - 02.2007
Certificate 3 in Retail Operations -
Retail Work Placement
01.2015 - 12.2015
Skills
Team leadership and coaching
References
Greg Robinson, former Manager Bing Lee 0403 045 812
Vanessa Schache, Property Manager 0431 449 262
Timeline
Store Manager
Bing Lee
08.2021 - Current
Certificate 3 in Retail Operations -
Retail Work Placement
01.2015 - 12.2015
Sales Consultant
Bing Lee
09.2013 - 09.2021
Real Estate Agent
PRD Nationwide
01.2008 - 07.2012
Property Manager
Elders Real Estate
01.2007 - 12.2007
Certificate of Registration - Real Estate
Real Estate Institute
01.2007 - 02.2007
Certificate 3 - Information Technology
Adult Education
01.2001 - 12.2002
High School Diploma -
North Lakes High School
01.1995 - 12.1999
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