Troy Mikelsons
Waurn Ponds,VIC
Summary
Dynamic professional with extensive experience as a Correctional Officer at G4S, skilled in conflict resolution and inmate supervision. Proven ability to manage high-risk situations with composure while enforcing safety protocols. Adept at utilizing de-escalation techniques to maintain order and ensure a secure environment for both staff and inmates.
Overview
30
30
years of professional experience
Work History
Correctional Officer
G4S
01.2015 - Current
- Supervised inmate activities to ensure compliance with facility regulations and safety protocols.
- Conducted regular security checks to maintain order and prevent contraband entry.
- Responded promptly to incidents, utilizing de-escalation techniques to resolve conflicts effectively.
- Monitored inmate behavior, documenting observations and reporting potential security threats.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Collaborated with medical staff to address inmates' health concerns while maintaining secure environment.
Pastry Chef
Routleys(VIC)PTY LTD
07.1995 - 01.2015
- Developed and executed innovative pastry recipes, enhancing menu offerings and customer satisfaction.
- Mentored junior pastry staff, fostering skills development and improving team performance.
- Ensured compliance with food safety regulations, maintaining high standards of hygiene and quality control.
- Oversaw daily production schedules, optimizing workflow for timely order fulfillment and efficiency.
- Trained staff on advanced pastry techniques, promoting consistency in product presentation and taste.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
Education
High School Diploma -
Oberon High
Geelong, VIC10-1993
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Mental health awareness
- Correctional facility procedures
- Policy enforcement
- Restraint techniques
- Inmate monitoring
- Safety and security enforcement
- Self-defense tactics
- Search and seizure procedures
- Observation
- Surveillance
- Contraband seizure
- Self-defense techniques
- Safety
- Security procedures
- Trained in defensive tactics
- Weapons training
- Prisoner transport
- CCTV monitoring
- Suicide prevention
- Gang awareness
- Inmate classification
- Negotiation
- Physical fitness
- First aid and CPR certified
- Radio communication
- Search and seize procedures
- Patrol procedures
- Incident reporting
- Multitasking
- Conflict resolution
Timeline
Correctional Officer
G4S
01.2015 - Current
Pastry Chef
Routleys(VIC)PTY LTD
07.1995 - 01.2015
High School Diploma -
Oberon High