Troy Pastorella
Brisbane,QLD
Summary
Performance-oriented Sales Leader offering exceptional work ethics, and successful record of achievement over a 25 year career. Tenacious sales account manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Goal-oriented business development professional with distinguished experience in Survey, Construction & Mining industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
20
20
years of professional experience
Work History
Self Employed
N/A
03.2023 - Current
- Organized and detail-oriented with a strong work ethic.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Resolved problems, improved operations and provided exceptional service.
Scanning Services Sales & Marketing
Intrax Consulting
07.2021 - Current
- Sales, Marketing & Business Development role primarily to develop & grow Scanning Services Division.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Implemented innovative sales tactics that differentiated our services from competitors, resulting in increased market penetration and client acquisition rates.
Mobile Scanning Specialist / Surveyor
Downes Survey Group
07.2020 - 06.2021
- Manage Data and Survey of Mobile MNG Scanning unit and perform data processing
- Organized large-scale operations, ensuring seamless execution of logistics, assimilation & survey requirements.
Key Account Manager
Position Partners
10.2017 - 06.2020
- Experienced Account Manager with demonstrated history of working in Surveying & Civil Engineering industries
- Managed approximately 30 incoming calls, emails and faxes per day from customers.'
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Prepared sales presentations for clients showing success and credibility of products.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Executed successful marketing campaigns to generate new business and expand customer base.
- Championed continuous improvement initiatives within the region's operations by seeking feedback from clients, team members, and industry partners, driving enhancements where needed.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Developed sales strategy based on research of consumer buying trends and market conditions.
Queensland Survey Sales & Support
Ultimate Positioning Group (UPG)
09.2007 - 10.2017
- Streamlined sales processes to reduce inefficiencies and improve overall productivity.
- Identified new business opportunities through networking, marketing and prospective database leads.
- Set and achieved company defined sales goals.
Worked to collaboratively reach targets, consistently meeting or exceeding personal quotas. - Improved customer service and telecommunication skills to build lasting relationships.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and grew leads through repeat business and customer referrals.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Contributed to event marketing, sales and brand promotion.
- Managed key accounts in order to maintain strong relationships with top-tier clients.
- Provide Technical Support for Survey Customers throughout Queensland using all Trimble Surveying Equipment & Software.
- Developed and implemented preventive maintenance procedures.
Designed tailored engineering solutions for customers based upon key requirements. - Contributed to sales efforts by providing pre-sales technical consultations, addressing prospective client concerns regarding product functionality and compatibility.
- Met with team personnel to share details of discovered issues and recurrent custom complaints.
- Advised senior personnel on potential process improvements to increase support quality and expedite ticket fulfillment.
- Served as primary point of contact for support relating to owned solutions and products.
- Generated reports to track performance and analyze trends.
- Managed multiple concurrent support cases with precision and focus, resulting in a high rate of case closure within target timelines.
- Attended regular retailer and distributor exhibitions & product and sales training events to consistently increase product knowledge.
National Machine Automation Systems Support Specialist
C.R.Kennedy & Co
01.2004 - 09.2007
- Manage & Provide 3D machine automation technical support & product information to National Technical Support team.
- Diagnosed and executed resolution for network of clients.
- Implemented preventative maintenance schedules which resulted in decreased instances of equipment failure or malfunction.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
- Proactively identified opportunities for process improvement within the department leading to more streamlined workflows.
Salesperson
- Streamlined sales processes to reduce inefficiencies and improve overall productivity.
- Identified new business opportunities through networking, marketing and prospective database leads.
- Set and achieved company defined sales goals.
- Worked to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Improved customer service and telecommunication skills to build lasting relationships.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and grew leads through repeat business and customer referrals.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Contributed to event marketing, sales and brand promotion.
- Managed key accounts in order to maintain strong relationships with top-tier clients.
Education
Diploma of Spatial Science(Surveying) -
University of Southern Queensland
Toowoomba, QLD11.2014
Certificate IV in Workplace Training & Assessment -
Axiom College
Brisbane01.2006
Diploma of Electronic Engineering -
TAFE Queensland
South Bank, QLD01.2003
Trade as Electronics Engineer (4 Years) -
TAFE Queensland
South Bank, QLD01.1999
Skills
- Product Specific Business Development
- Solution selling
- Sales Lead Generation
- Client Consultations
- Contract Management
- Campaign Development
- Process Improvement
- Sales Presentations
- Competitive Analysis
- Technical Support & Training
- Management of Hire Fleet & Equipment Roster
- Office Software, and Survey Field Operation & Training
- Static Survey Mission Planning Advisory Experience
- Network Adjustment & Baseline Processing Data Service Experience
- Construction & Mine Site Experience
- MLS Mobile Scanning Applications
- Surveying, including Detail, Road, Engineering
- Scanning using various different scanners, in various applications
- Software Applications, TBC, Magnet, Real Works
- Strategic Planning
- Key Account Management
- Sales Program Coordination
Extracurricular Activities
Hobbies Include:
Tennis, Fishing, Boating, Guitar, & Martial Arts
White Card (Construction Aust)
Defensive Driving Course Certificate
Blue Card
Timeline
Self Employed
N/A
03.2023 - Current
Scanning Services Sales & Marketing
Intrax Consulting
07.2021 - Current
Mobile Scanning Specialist / Surveyor
Downes Survey Group
07.2020 - 06.2021
Key Account Manager
Position Partners
10.2017 - 06.2020
Queensland Survey Sales & Support
Ultimate Positioning Group (UPG)
09.2007 - 10.2017
National Machine Automation Systems Support Specialist
C.R.Kennedy & Co
01.2004 - 09.2007
Salesperson
Diploma of Spatial Science(Surveying) -
University of Southern Queensland
Certificate IV in Workplace Training & Assessment -
Axiom College
Diploma of Electronic Engineering -
TAFE Queensland
Trade as Electronics Engineer (4 Years) -
TAFE Queensland
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