Troy Schaffer
Toowoomba
Summary
Seeking to obtain a full time career within a professional organisation to apply the highly accredited skill set i have developed from my personal and professional working life. I am a detail-oriented team player with strong organisational skills with strong ability to handle multiple projects simultaneously with a high degree of accuracy. Very eager to learn and join a hard-working team to continue my professional and personal development.
Overview
9
9
years of professional experience
Work History
Pest Management Technician
Creepy Crawly Pest Control
01.2023 - Current
- Maintained safety standards during all pest control treatments to ensure the well-being of clients, pets, and technicians.
- Assisted in training new technicians on proper treatment methods and safety protocols, ensuring quality service delivery across the team.
- Travelling across NSW and QLD on working contracts to facilitate rural customers and extend business.
- Demonstrated adaptability by effectively managing time and resources to accommodate fluctuating workloads and changing client needs.
- Increased company revenue with upselling additional services to clients based on their specific needs.
- Minimized property damage from pests with proactive inspections and targeted treatments for high-risk areas.
- Developed strong relationships with clients by providing exceptional customer service throughout each interaction.
Parks and Gardens Technican
Brisbane City Council
11.2021 - 11.2022
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Contributed to a clean and welcoming environment by managing litter and waste disposal in the park area.
- Oversaw seasonal maintenance tasks such as pruning trees or planting flowers to ensure attractive landscaping all year round.
- Maintained detailed records of daily tasks performed, allowing for effective communication between team members regarding ongoing projects and priorities.
Trades Assistant
Total Refactory Management
03.2020 - 10.2021
- Supported construction projects by preparing grounds, removing debris, and assisting with site clean-up tasks.
- Maintained up-to-date knowledge of company policies, procedures, and promotions for accurate information sharing.
- Contributed to team efficiency by assisting with material deliveries, equipment setup, and site clean-up activities.
- Assisted supervisor with various daily tasks which improved productivity and resulted in better efficiency.
- Worked efficiently in fast paced environments in order to complete all tasks within deadlines.
Landscape Labourer
Private Devloper
04.2017 - 01.2020
- Improved client satisfaction with timely completion of landscaping projects, maintaining high-quality standards.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Increased property value for clients by creating visually appealing outdoor spaces that met their specific needs and preferences.
- Promoted sustainable landscaping practices through the use of organic materials and eco-friendly techniques.
- Developed customized maintenance schedules for clients'' properties, considering factors such as seasonality, plant types, and specific care requirements.
- Operated landscaping equipment with focus on safety.
- Inspected gardens for pests, weeds and diseases.
Duty Manager
Aldi
08.2015 - 02.2017
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled escalated customer issues with diplomacy, ensuring satisfactory resolution while preserving long-term client relationships.
- Oversaw inventory management, ordering supplies as needed to maintain adequate stock levels and minimize waste.
Education
Certificate III Urban Pest Management (CPP30119) -
Australian Institute of Pest Management
Certificate II Land Conservation And Management -
Varsity College
Varsity Lakes, QLDCertificate II Public Safety (Aquatic Rescue) -
Varsity College
Varsity Lakes, QLDCertificate II Public Safety -
Varsity College
Varsity Lakes, QLDCertificate I General Construction -
Varsity College
Varsity Lakes, QLDCertificate I IT -
Varsity College
Varsity Lakes, QLDEnter And Work in Confined Spaces/Gas Test -
Tafe QLD
Construction White Card -
Varsity College
Varsity Lakes, QLDHelensvale High School -
Skills
- Customer Service
- Attention to Detail
- Power Tools and Equipment
- Multitasking and Organization
- Installation and Repair
- Quality Control
- Documentation And Reporting
- Work Planning and Prioritization
- Routine Inspections
- Critical Thinking
References
REFERENCES AVAILABLE UPON REQUEST
Timeline
Pest Management Technician
Creepy Crawly Pest Control
01.2023 - Current
Parks and Gardens Technican
Brisbane City Council
11.2021 - 11.2022
Trades Assistant
Total Refactory Management
03.2020 - 10.2021
Landscape Labourer
Private Devloper
04.2017 - 01.2020
Duty Manager
Aldi
08.2015 - 02.2017
Certificate III Urban Pest Management (CPP30119) -
Australian Institute of Pest Management
Certificate II Land Conservation And Management -
Varsity College
Certificate II Public Safety (Aquatic Rescue) -
Varsity College
Certificate II Public Safety -
Varsity College
Certificate I General Construction -
Varsity College
Certificate I IT -
Varsity College
Enter And Work in Confined Spaces/Gas Test -
Tafe QLD
Construction White Card -
Varsity College
Helensvale High School -
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