Troy Simpson
Sales Professional
Bahrs Scrub,QLD
Summary
An experienced business professional with demonstrated sales expertise, strategic planning, problem-solving, and team-building abilities. Successful at bringing in and training staff to manage customer and business needs. Able to exceed the customer’s expectations and build a loyal clientele. Motivational, diplomatic, and respectful of people from diverse backgrounds.
Overview
34
34
years of professional experience
Work History
Business Development Representative
Reali
12.2023 - Current
- Conducted market research to identify new business opportunities and target areas for expansion.
- Developed business pipeline using cold and warm techniques.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Learned and adapted quickly to new technology and software applications.
- Gained strong leadership skills by managing projects from start to finish.
- Proved successful working within tight deadlines and a fast-paced environment.
- Self-motivated, with a strong sense of personal responsibility.
- Applied effective time management techniques to meet tight deadlines.
- Proven ability to learn quickly and adapt to new situations.
Retail Store Manager
Footmotion Flagship Store
08.2023 - 12.2023
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Led visual merchandising efforts to create appealing displays that showcased new products and promoted seasonal trends effectively.
- Supported executive and marketing departments in promotional asset development, material deadlines, and product approvals.
- Managed store inventory to ensure optimal stock levels, accurate records, and minimized shrinkage through loss prevention measures.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Championed the use of technology within the store environment for improved efficiency in tasks such as inventory management or point-of-sale operations.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Analyzed sales data to identify patterns in consumer behaviour and adjust merchandise assortments accordingly for maximum profitability.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Retail Multiple Store Owner/Manager
Sportsco
12.1997 - 07.2023
- Analysed financial statements and trends to manage cash flow and make business decisions
- Prepared and lodged Quarterly Business Activity Statements
- Mentored and trained Managers to oversee day-to-day operations, design strategies, set goals for growth, maintain budgets, and optimize expenses
- Implemented Sportsco Franchise systems and gave insightful and practical feedback to help refine the system
- Reconciled daily sales, prepared bank deposits, and assessed financial transaction reports
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth
- Established favourable relationships with suppliers and customers, and developed marketing and sales strategies
- Managed operations budgeting, accounts payable, accounts receivable, and payroll
- Set pricing structures according to market analytics and emerging trends
- Established an easy virtual merchandising system to appeal to and inspire customers and guide them through the store
- Trained staff on sales techniques and customer service procedures
- Prepared staff work rosters and assigned team members to specific duties
- Implemented a successful business plan to increase revenue and improve KPI’s
- Monitored progress by establishing Monthly plans, budgets and measuring results
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements
- Appraised inventory levels frequently, ordering new merchandise to keep quantities well-stocked and maintain good stock rollover.
Communications Electronics Technician
Dept of Defence
06.1990 - 01.1997
- Worked both independently and with crews to interpret electrical malfunctions and make repairs quickly to minimize downtime for Air Traffic Control
- Reviewed service manuals and schematics while troubleshooting to determine the root cause of malfunctioning units
- Evaluated Navigational Aids using measurement and diagnostic devices to adjust, test, and repair equipment
- Assessed circuitry and electronic components according to engineering instructions, technical manuals, or knowledge of electronics
- Maintained system logs or manuals to document testing or operation of equipment.
Education
Associate Diploma of Electronics - Electrical, Electronics And Communications Engineering
Dept of Defence
Laverton, VIC01.1991
High School Diploma -
Redeemer Lutheran College
Rochedale, QLD11.1989
Skills
- Lead prospecting
- New Business Development
- CRM Management
- Sales Tracking
- Employee Motivation
- Customer service
- Communication skills
- Microsoft Office
- Google Drive
- Customer Relationship Management
- Business Analysis
- Adaptability
Accomplishments
- National Franchisee of the Year on several occasions with Multiple Franchises
- Outstanding Sales Improvements over many Years
- Retailer of the year
- Australian Ironman Triathlon Championships Finisher Top 50 in the Age Group
References
- Martin Richardson, Director/Owner, Intersport Redcliffe,
0437 095 539, redcliffe@intersport.com.au
- Andrew Carter, National Operations Manager, Atomic Group,
0438 008 664, andrew.carter@atomicgroup.com.au
Hobbies and Interests
- Gym
- Cycling
- Camping
- Fishing
- Spending time with family
Timeline
Business Development Representative
Reali
12.2023 - Current
Retail Store Manager
Footmotion Flagship Store
08.2023 - 12.2023
Retail Multiple Store Owner/Manager
Sportsco
12.1997 - 07.2023
Communications Electronics Technician
Dept of Defence
06.1990 - 01.1997
Associate Diploma of Electronics - Electrical, Electronics And Communications Engineering
Dept of Defence
High School Diploma -
Redeemer Lutheran College
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