Troy Wellington
22 Nuwarra Rd Chipping Norton
Summary
Dynamic and results-driven telecommunications technician with a proven track record at Telstra, excelling in network optimization and customer satisfaction. Demonstrated expertise in preventive maintenance and effective communication, ensuring minimal downtime and compliance with industry standards. Recognized for enhancing service quality and fostering positive client relationships through proactive problem-solving and dedication to excellence.
Professional truck driving expert with extensive experience in managing transportation operations and ensuring timely deliveries. Known for strong focus on team collaboration and consistently achieving results through efficient route planning and vehicle maintenance. Reliable and adaptable, skilled in safety compliance.
Experienced with managing transportation logistics and ensuring timely deliveries. Utilizes strong navigational skills and route planning to maximize efficiency and safety. Track record of maintaining vehicle standards and adhering to regulatory requirements.
Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating HR trucks with live loads. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork, and meeting company objectives.
Hardworking employee enthusiastic about learning Sanitation/Cleaning field inside and out. Pursues opportunities to learn new skills and contribute to group success.
Overview
30
30
years of professional experience
Work History
Owner/Operator Truck Driver
Le Farge Holcim Concrete Austalia
09.2020 - Current
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Completed preventive maintenance and mechanical repairs on vehicle.
- Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
- Promoted a safe work environment by adhering to company policies and federal regulations governing commercial vehicle operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
- Contributed to a positive team atmosphere among fellow drivers by providing support, assistance, and sharing best practices when needed.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
Telecommunications Technician
Telstra
06.2000 - 10.2019
- Installed and configured new devices and system components.
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Reduced downtime with regular maintenance of telecommunications equipment and infrastructure.
- Responded to service requests during and after business hours.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Enhanced customer satisfaction by providing timely technical support for telecommunications services.
- Participated in continuous learning opportunities to stay current on industry trends and advancements, ensuring top-quality service delivery.
- Maintained accurate documentation of all installations, repairs, and inspections for easy reference in future troubleshooting efforts.
- Implemented new telecommunications systems, enhancing overall efficiency and productivity.
- Conducted thorough site surveys to determine optimal locations for equipment placement, maximizing signal strength and reliability.
- Ensured adherence to industry standards and regulations during all phases of project implementation, maintaining a safe working environment at all times.
- Performed periodic system upgrades and maintenance to meet industry standards.
- Performed quality assurance on systems to confirm optimal performance.
- Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
- Upgraded legacy systems to newer technologies, increasing overall network capacity and performance.
- Trained junior technicians on proper installation techniques and troubleshooting procedures, ensuring consistent service quality across the team.
- Monitored network performance metrics using advanced tools, allowing proactive identification of areas needing attention or improvement.
- Performed routine system tests to identify potential problems before they escalate into larger issues affecting customers'' experiences.
- Optimized network configurations for better signal quality and increased coverage area.
- Ensured uninterrupted service for customers by performing routine maintenance on telecommunications equipment.
- Reduced response times to outages, coordinating with cross-functional teams for swift issue resolution.
- Enhanced communication capabilities for remote areas by setting up satellite communication systems.
- Maintained accurate records of maintenance activities to ensure compliance with industry standards.
- Supported new service launches, preparing network infrastructure to handle additional loads.
- Improved service coverage, participating in expansion of network infrastructure.
- Ensured regulatory compliance, conducting thorough inspections and adjustments of telecommunications equipment.
- Streamlined network operations, conducting regular performance tests.
- Upgraded system performance, integrating latest telecommunications technologies.
- Achieved significant improvements in signal quality by optimizing antenna placement and configuration.
- Reduced downtime by promptly diagnosing and fixing network issues.
- Installed wiring, cabling and networking hardware on customer premises.
- Performed preventive maintenance of telecommunications equipment.
- Read blueprints and schematics to correctly place equipment.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Worked closely with network administrators and server engineers to deliver quality service.
Telecommunications Technician
Advanced CommunicationServices
04.1997 - 05.2000
- Installed and configured new devices and system components.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Reduced downtime with regular maintenance of telecommunications equipment and infrastructure.
- Responded to service requests during and after business hours.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Enhanced customer satisfaction by providing timely technical support for telecommunications services.
- Participated in continuous learning opportunities to stay current on industry trends and advancements, ensuring top-quality service delivery.
- Assisted in the planning process for new telecommunication sites considering local demographics and geography leading to targeted expansion efforts.
- Implemented new telecommunications systems, enhancing overall efficiency and productivity.
- Ensured adherence to industry standards and regulations during all phases of project implementation, maintaining a safe working environment at all times.
- Performed periodic system upgrades and maintenance to meet industry standards.
- Performed quality assurance on systems to confirm optimal performance.
- Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
- Improved network performance by diagnosing and resolving complex telecommunications issues.
- Upgraded legacy systems to newer technologies, increasing overall network capacity and performance.
- Trained junior technicians on proper installation techniques and troubleshooting procedures, ensuring consistent service quality across the team.
- Performed routine system tests to identify potential problems before they escalate into larger issues affecting customers'' experiences.
- Optimized network configurations for better signal quality and increased coverage area.
- Managed inventory levels of critical components, minimizing delays due to parts shortages or shipping issues.
- Ensured uninterrupted service for customers by performing routine maintenance on telecommunications equipment.
- Enhanced customer satisfaction by resolving technical problems quickly and efficiently.
- Reduced response times to outages, coordinating with cross-functional teams for swift issue resolution.
- Enhanced communication capabilities for remote areas by setting up satellite communication systems.
- Maintained accurate records of maintenance activities to ensure compliance with industry standards.
- Supported new service launches, preparing network infrastructure to handle additional loads.
- Streamlined network operations, conducting regular performance tests.
- Upgraded system performance, integrating latest telecommunications technologies.
- Achieved significant improvements in signal quality by optimizing antenna placement and configuration.
- Reduced downtime by promptly diagnosing and fixing network issues.
- Installed wiring, cabling and networking hardware on customer premises.
- Performed preventive maintenance of telecommunications equipment.
- Read blueprints and schematics to correctly place equipment.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Worked closely with network administrators and server engineers to deliver quality service.
Telecommunications Technician
Telstra
03.1995 - 04.1997
Education
Electrical Trades Course
College of Tafe
Miller NSW12-1991
Skills
- DOT compliance
- Professionalism and work ethic
- Safe driving practices
- Safety compliance
- Self-motivation and discipline
- Accident prevention strategies
- Logbook management
- GPS navigation systems
- Vehicle inspection
- Vehicle maintenance
- Delivery scheduling
- Critical thinking capacity
- Preventive Maintenance
- Safety management
- Route planning
- Fuel efficiency maximization
- Delivery verification
- Mechanical troubleshooting
- Effective communication
- Regulatory compliance
- Strong work ethic
- Safe driving
- Dependable and reliable
- Transportation safety
- Equipment operation
- Customer-oriented
- Accurate record keeping
- GPS and route planning
- Route logs
- Materials transport
- Vehicle systems
- Time management
- Equipment maintenance
- Damage control
Timeline
Owner/Operator Truck Driver
Le Farge Holcim Concrete Austalia
09.2020 - Current
Telecommunications Technician
Telstra
06.2000 - 10.2019
Telecommunications Technician
Advanced CommunicationServices
04.1997 - 05.2000
Telecommunications Technician
Telstra
03.1995 - 04.1997
Electrical Trades Course
College of Tafe
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