Troy Zammit
Stanmore,NSW
Summary
Motivated and enthusiastic client service professional with over 25yrs experience in the industry. Passionate in going above and beyond requests and expectations to deliver high quality results to meet the demands of local and international clients.
Overview
32
32
years of professional experience
Work History
Celebrity and Executive Chauffeur
European Hire Cars
Sydney, Nsw
02.2014 - Current
- Sustain an exceptional level of punctuality , time management and personal appearance
- Maintain high level of focus, professionalism and client confidentiality
- Used coordination and planning skills to achieve results according to clients schedule.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Securely handle and store valuable items
- Lias with domestic and international clients and other service providers .
- Ability and flexibility to adjust to schedule changes
- Work closely with high profile international and local clients
Concierge/Commissioner
Sheraton On The Park
Sydney, Nsw
03.1993 - 11.2011
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
- Arranged for transportation to and from airport, train station and events for visitors.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Maintained excellent attendance record, consistently arriving to work on time.
- Worked closely with a diverse demographic of guests, VIPs and celebrity, with a high degree of respect and privacy. Workedorked within company policy and procedures to go above and beyond client expectations
Owner/Operator
Self Employed
Sydney, Nsw
02.1998 - 04.2003
- Managed day-to-day business operations.
- Staff rosters
- Cashflow
- Maintain high level of service
- Resolve customer concerns
Education
High School Diploma -
St. Mary's Cathedral College
Sydney, NSW1992
Skills
- Time management and planning
- Interpersonal skills
- Ability to work independently or team environment
- Confidentiality and anonymity
interests
Family , Camping , Fishing , Bush Walking , Sport , Gardening
Timeline
Celebrity and Executive Chauffeur
European Hire Cars
02.2014 - Current
Owner/Operator
Self Employed
02.1998 - 04.2003
Concierge/Commissioner
Sheraton On The Park
03.1993 - 11.2011
High School Diploma -
St. Mary's Cathedral College