Summary
Overview
Work History
Education
Volunteer Work
Volunteer Work
Referee's
Certification
Additional WORK HISTORY 2016 - 1998
Timeline
Generic

Trudi-Louise Chant

Coleambally,NSW

Summary

I am a dedicated and results-oriented professional, guided by Christian values.

With a strong work ethic and a commitment to empowering individuals, particularly people with barriers and challenges. I am known for building rapport and fostering positive relationships easily with a diverse range of people, especially young people.

I adapt and enjoy working independently and in team settings with excellent planning, organisational, and time management skills.

With my coaching and mentoring skills, with a holistic and non-judgmental approach, inspires curiosity and lifelong learning in the participant.

Additionally, I am computer literate. I can adhere to policies while providing high-quality service.

I am an enthusiastic community member, plus dedicated to continuous personal development and contributing positively to my community and workplace.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Support Worker & Support Coordinator

Self employed at Riverina Connect
Coleambally, NSW
02.2019 - Current
  • Successfully provided professional, personalised support services to individuals and families with disabilities.
  • The success was due to my formal training, and excellent organisational, interpersonal, and communication skills.
  • Established strong relationships with clients and families, fostering trust and effective communication. With advocating for families and individuals to assist them in navigating the NDIS system.
  • I managed all business operations in compliance with NDIS and NDIA regulations.
  • Gained expertise in understanding NDIS funding, local network of support care, and service delivery.
  • Delivered tailored support to clients of all ages, with diverse needs, including those with physical disabilities, mental health conditions, and learning difficulties.
  • Worked collaboratively with allied health professionals to support the clients' goals. In small groups or one-on-one sessions to implement individualised programs. This required reporting of learning styles and progress.
  • Within these diverse learning situations, I demonstrate my adaptability and flexibility in job roles.
  • Excellent communication skills are demonstrated in this role, as I built relationships with Coleambally Central School and Hay Mobile Children Services. Including NDIS agencies, My Plan Connect, GPSO, and Intereach.
  • My services are based on lifelong learning. Supports included daily living support, life skills development, self-awareness, and formal education, including budgeting. Plus support for medical appointments, relocation assistance.
  • Successfully facilitated inclusive excursions for social support activities. This includes co-facilitated sessions with MPC ( My Plan Connect) for four years, weekly "Thursday Social Days." Designed to build community connections and the client’s confidence. This included implementing behaviour management instructions, from behaviour specialists and staff members.
  • My creative skills, excellent organisational skills, and knowledge gained from studying V.E.T. Allowed me to design inclusive, customised training programs, with reasonable adjustments, to ensure that everyone with a disability (I prefer barriers) has the same learning opportunities. I gained skills to use online learning mediums, e.g., TAFE, WRCC, The Little Black Duck, Autism Australia, Action Epilepsy, and Reading Eggs.
  • Delivered tailored support plans, integrating mindfulness and nature therapy to enhance client well-being.
  • Supported clients with disabilities in job readiness, securing employment, and accessing further education. With attending various educational settings, including TAFE and WRCC.
  • Collaborated with speech pathologists and Albury University Speech Pathology students to develop and implement cognitive and communication plans, achieving significant client progress, including a stroke patient regaining reading abilities. This demonstrates my ability to work unsupervised.
  • I mentored a client to win the 'Young Community Gardener 2023' award.
  • Proficient in technology skills and computer programs, including Xero Accounting and Office 365.

School Bus Driver

C and J Robertson’s Bus Services
Coleambally, NSW
01.2018 - 12.2023
  • Follow the procedures of all road rules, Transport NSW, Education Department and Robertson’s Buses.
  • Maintain safety procedures with regular workshops.
  • Create a safe and welcoming environment on the bus for young people.
  • Maintained the cleanliness of the bus.

HSC Exam Supervisor at Coleambally Central School

NESA NSW Education Standards Authority
Coleambally, NSW
10.2017 - 10.2020
  • Maintained compliance with exam regulations during all test sessions.
  • Ensured confidentiality of exam materials before and after administration.
  • Ensured quiet and fair testing environments.
  • Assisted students requiring special accommodations.

Cleaner St Peters Primary

Wagga Wagga Catholic Diocese
Coleambally, NSW
01.2016 - 10.2019
  • Complete cleaning schedule on a daily basis by following guidelines.
  • Communicate with the principal and staff, plus complete jobs on request.
  • Monitor and stock control on cleaning supplies.

Education

Certificate - First Aid CPR

WRCC
Griffith, NSW
10-2021

Mindfulness Coach

Pathcutters Evolve – Michael A
Online
10-2020

Drivers Authority / LR driving license RMS NSW

Dept of Transport NSW
NSW
01-2018

Certificate - Senior First Aid

WRCC
Griffith
01-2017

ABS Supervising Training

Australian Bureau of Statistics Census Training
Leeton, NSW
03-2016

SALT Training

Catholic Schools Offices (CSOs)
Online
01-2016

Associate Degree - Vocational Education And Training VET

CSU
Wagga Wagga, NSW
01-2011

Cert 1V - Training And Assessment TAA40104

CSU
Wagga Wagga, NSW
01-2011

Certificate - Food Safe Handling

WRCC
Griffith, NSW
01-2011

Volunteer Work

Oct 2015 – 2020 Anglican Parish of Coleambally & Darlington Point Op Shop

Retail Operations & Community Liaison

  • Managed merchandising, store maintenance, and staff training, fostering a collaborative team environment.
  • Secured funding through community grants, demonstrating strong project and financial management skills.
  • Built strong relationships with church leadership, local government, vendors, and disability service providers.
  • Ensured compliance with Workplace Health and Safety regulations.
  • Strong organizational, interpersonal, and communication skills.
  • Expertise in community engagement, grant applications, and project management.

Key Achievements

  • Successfully led the "Climate Control Project" from funding application to installation.
  • Coordinated funding and enrolments for First Aid and Food Safety courses, providing ongoing support to participants.

Volunteer Work

2015-16 & 2017-18    TASTE Coleambally Food and Farm Festival

Committee Member & Volunteer Coordinator. 

  • Created and managed the Taste Art Prize, including administration, promotional materials, and WHS risk assessments.
  • Liaised with professional artists, schools, and sponsors to secure entries and funding.
  • Trained and led a team to deliver tasks within deadlines and festival guidelines.
  • Coordinated market stallholders, art workshops, and exhibition setup.
  • Organized Opening Night Cocktail Party, including judging and prizes.

Key Achievements

  • Contributed to a community project celebrating regional culture.
  • Personally nominated for the Coleambally Australia Day Cultural Award (2017).
  • Led the Arts Precinct to win the Coleambally Australia Day Cultural Award (2017).

Referee's

Jodie Ryan Co Founder & Managing Director at My Plan Connect, Leeton.

Phone: Jodie’s personal mobile: 0413593482 / MPC office 0488 654 488.

Email: Jodie@myplanconnect.com.au 

 

Alyse Cox,  Head Teacher Wellbeing and Learning & Support at

Coleambally Central School

Phone: 0479097449

Email: alyse.cox6@det.nsw.edu.au

Certification

  • 2005 Mental Health First Aid Course ANU & Centre for Mental Health Research. NSW
  • 2002 Certificate IV in Small Business Management Business Enterprise Centre. Griffith NSW
  • 2001 Statement of Attainment Computing Stage Two Former Griffith Adult Learning Association (GALA Inc) NSW
  • 2001 Diploma in Clinical Hypnotherapy and Certificate in Adlerian Lifestyle Assessment.The Australian college of Clinical Hypnotherapy. VIC
  • 2000 Clinical Hypo-Reiki Seichim 1st degree and 2nd degree healer. - Certificate Principles of Individual Psychology.The Australian college of Clinical Hypnotherapy. VIC
  • 1999 NSW Hairdresser’s Lic no:39479 D.I.R NSW
  • 1994 Certificate in Advanced Designer Pivot Point Hair design college, Sydney. NSW
  • 1991 Graduate Diploma Hairdressing Pivot Point Hair Design College. VIC Trade Certificate HAIRDRESSING rego no:388 State Training Board. VIC
  • 1990 Completed successfully Clerical Traineeship at Leeton TAFE

Extra courses completed;

  • 2005 Ki Force Channel Advanced 2nd Degree Ki Force Australia. VIC
  • 2002 Ki Force Channel 1st Degree Ki Force Australia. VIC
  • 2002 OH&S induction for employees. Work Cover. NSW
  • 1990 Presbytery Youth Leadership Scheme. Uniting Church Australia. NSW
  • 1989 Certificate Office Skills - Clerical Leeton TAFE. NSW
  • 1998 School Certificate Coleambally Central School. NSW.

Additional WORK HISTORY 2016 - 1998

March - Oct 2016

Australian Bureau of Statics.

Job Role;  2016 Census Area Supervisor Full-time

Implement policies and procedures of the ABS to conduct the Census 2016 in Narrandera and surrounding areas and towns.

•  Conducted interviews to employ a team of 6. Included formal & on the job training.

 Support the team 7 days a week.  Monitor the area for all risks and hazards.

 Learn and use new computer and APP programs.

• Maintained excellent communication with direct supervisors, fellow area supervisors,

staff, and relevant stakeholders 

(Local councils, mission Australia, St Vinnies, Fusion, Migrant officers etc).

2010 - 2011

WRCC Western Riverina Community College.

Job Role; Tutor beginners 6 weeks Yoga classes Part-time. In Griffith and Coleambally.

1998 Nov - 2007 FT   2007 Aug - 2025 PT

Owner of Trudi’s Hair Shoppe, Coleambally

Job Role; Owner & Operator – Hair and Beauty Salon

  • Managed business operations, staff development, and client services for 20+ years.
  • Designed promotional materials and authored local newspaper articles.
  • Gained excellent skills in customer service, negotiation, problem-solving, and communication.
  • Awarded "Most Outstanding Customer Service Person" (1995).

2007 Feb-June

Personnel Group, Griffith

Job Role; Youth Pathways Officer (Part-Time)

• Addressed educational barriers for young people and provided career guidance.

  • Built stakeholder relationships and prepared reports for DEST.
  • Coordinated training programs in schools and TAFE.
  • Designed and implemented tailored training plans. (e.g., meditation, yoga, "Best Foot Forward").
  • Managed staff and logistics for successful delivery of group sessions.
  • Collaborated effectively within a team to consistently achieve benchmarks.

2000 – 2002

G.A.L.A (Griffith Adult Learning Association)

Job Role; Adult Tutor Part-Time

  • Coordinated outreach courses and delivered Meditation and Yoga classes.
  • Skills gained in teaching programs, coordination, class delivery, and teamwork.
  • Volunteered as a Board Member, contributing to organisational of governance.

Timeline

Support Worker & Support Coordinator

Self employed at Riverina Connect
02.2019 - Current

School Bus Driver

C and J Robertson’s Bus Services
01.2018 - 12.2023

HSC Exam Supervisor at Coleambally Central School

NESA NSW Education Standards Authority
10.2017 - 10.2020

Cleaner St Peters Primary

Wagga Wagga Catholic Diocese
01.2016 - 10.2019
  • 2005 Mental Health First Aid Course ANU & Centre for Mental Health Research. NSW
  • 2002 Certificate IV in Small Business Management Business Enterprise Centre. Griffith NSW
  • 2001 Statement of Attainment Computing Stage Two Former Griffith Adult Learning Association (GALA Inc) NSW
  • 2001 Diploma in Clinical Hypnotherapy and Certificate in Adlerian Lifestyle Assessment.The Australian college of Clinical Hypnotherapy. VIC
  • 2000 Clinical Hypo-Reiki Seichim 1st degree and 2nd degree healer. - Certificate Principles of Individual Psychology.The Australian college of Clinical Hypnotherapy. VIC
  • 1999 NSW Hairdresser’s Lic no:39479 D.I.R NSW
  • 1994 Certificate in Advanced Designer Pivot Point Hair design college, Sydney. NSW
  • 1991 Graduate Diploma Hairdressing Pivot Point Hair Design College. VIC Trade Certificate HAIRDRESSING rego no:388 State Training Board. VIC
  • 1990 Completed successfully Clerical Traineeship at Leeton TAFE

Extra courses completed;

  • 2005 Ki Force Channel Advanced 2nd Degree Ki Force Australia. VIC
  • 2002 Ki Force Channel 1st Degree Ki Force Australia. VIC
  • 2002 OH&S induction for employees. Work Cover. NSW
  • 1990 Presbytery Youth Leadership Scheme. Uniting Church Australia. NSW
  • 1989 Certificate Office Skills - Clerical Leeton TAFE. NSW
  • 1998 School Certificate Coleambally Central School. NSW.

Certificate - First Aid CPR

WRCC

Mindfulness Coach

Pathcutters Evolve – Michael A

Drivers Authority / LR driving license RMS NSW

Dept of Transport NSW

Certificate - Senior First Aid

WRCC

ABS Supervising Training

Australian Bureau of Statistics Census Training

SALT Training

Catholic Schools Offices (CSOs)

Associate Degree - Vocational Education And Training VET

CSU

Cert 1V - Training And Assessment TAA40104

CSU

Certificate - Food Safe Handling

WRCC
Trudi-Louise Chant