Summary
Overview
Work History
Education
Skills
Wallking
Walking, Yoga and Gardening
Timeline
Generic

Trudi McKenzie

Everton Park,QLD

Summary

Accomplished Principal Advisor at the Department of Education, I leveraged project management and relationship-building skills to enhance organizational efficiency and foster professional growth. Achieved significant process improvements, leading to increased efficiency and client satisfaction. Expert in HR policies, I drove compliance and strategic HR initiatives, aligning with business goals for impactful results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills. Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across [Industry] company environments.

Overview

14
14
years of professional experience

Work History

Principal Advisor

Department Of Education
01.2016 - Current
  • Built and motivated high-performance Human Resource teams.
  • Increased client satisfaction with proactive communication and effective problem-solving techniques.
  • Mentored junior staff members, fostering professional growth and contributing to a positive work environment.
  • Improved overall productivity by analyzing workflow processes and implementing time-saving measures.
  • Collected, arranged, and input information into database system.
  • Maintained database systems to track and analyze operational data.
  • Implemented process improvements that led to increased efficiency within the organization, ensuring optimal use of resources at all times.
  • Enhanced company performance by identifying areas of improvement and providing strategic guidance to senior management.

Principal Advisor

Department Of Education
10.2015 - 01.2016
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Instructed senior leaders on appropriate employee corrective steps.

Senior Program Officer

Department Of Education
10.2012 - 10.2015
  • Directed client support and communicated consistently by liaising between client and management.
  • Collaborated with internal departments to ensure alignment of objectives and seamless integration of program initiatives.
  • Built strong relationships with stakeholders through effective communication and collaboration.
  • Mentored junior staff members to enhance their professional growth and contribute to overall team success.
  • Identified opportunities for process improvements, resulting in increased productivity and cost savings.
  • Determined staffing plans to achieve program goals and objectives and participated in hiring decisions for new program staff.

Principal Advisor

Department Of Education
04.2010 - 09.2012
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Led employee relations through effective communication, coaching, training, and development.
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
  • Established a culture of accountability within the team, resulting in higher levels of individual responsibility towards achieving organizational goals.
  • Ensured compliance with industry-specific regulations by implementing appropriate policies and procedures for the team''s operations.
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
  • Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction.
  • Consistently met or exceeded departmental goals by effectively managing resources and establishing clear objectives for the team.
  • Facilitated cross-training opportunities among team members, creating a more versatile and resilient workforce capable of handling unforeseen challenges.
  • Cultivated positive, productive team environments, resolving conflicts quickly.
  • Coordinated team collaboration to share ideas and build best practices.
  • Facilitated meetings to communicate team performance goals and results.

Education

Diploma - Project Management

TAFE Queensland
Mt. Gravatt, QLD
12.2011

Qualification - Reflexology

London School of Refelxology
London
06.1999

Skills

  • Work Coordination
  • Project Management
  • Organizational Development
  • Compliance understanding
  • Relationship building and management
  • Process Improvement
  • HR policies and procedures
  • Employee Relations
  • Records Management
  • Human Resources Operations
  • Recruitment and hiring
  • Onboarding and Orientation
  • Staff Management
  • Diversity and Inclusion
  • Conflict Resolution
  • Confidential Document Control
  • Health and Safety Programs

Wallking

I enjoy walking, doing yoga

Walking, Yoga and Gardening

I enjoy getting out and taking my dog for a walk.

I do yoga twice a week and find this helps to centre me.

I enjoy getting out in my garden.

Timeline

Principal Advisor

Department Of Education
01.2016 - Current

Principal Advisor

Department Of Education
10.2015 - 01.2016

Senior Program Officer

Department Of Education
10.2012 - 10.2015

Principal Advisor

Department Of Education
04.2010 - 09.2012

Diploma - Project Management

TAFE Queensland

Qualification - Reflexology

London School of Refelxology
Trudi McKenzie