Summary
Overview
Work History
Education
Skills
Timeline
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Trudi Mitropoulos

Redlandbay,QLD

Summary

Dynamic Operations Manager with a proven track record at Ausjet Inks, excelling in project management and cross-functional collaboration. Spearheaded initiatives that enhanced productivity and customer satisfaction, while driving revenue growth through strategic sales operations. Adept at performance reporting and data analysis, fostering a results-oriented environment.

Overview

29
29
years of professional experience

Work History

Operations Manager

Ausjet Inks / Cartridge World
Cleveland, QLD
02.2015 - 05.2025
  • Oversaw daily workflow of employees to maintain productivity and quality standards.
  • Coordinated cross-functional teams for timely delivery of products and services.
  • Managed all aspects of sales operations to drive revenue growth.
  • Created detailed reports on the performance of individual departments within operations.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.

Sales Representative

Shopping lane (online sales )
Brisbane, QLD
06.2012 - 02.2015
  • Performed market research to identify potential sales opportunities.
  • Analyzed customer feedback to improve products and services.
  • Organized client visits, presentations, product demonstrations.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Analyzed market trends to identify potential sales opportunities.

Duty Manager

Wynnum Manly Leagues Club
Wynnum, QLD
01.1996 - 01.2002
  • Supervised cash handling procedures to ensure accurate transaction processing.
  • Managed employee issues during absence of general manager.
  • Fostered positive work environment to enhance employee engagement and productivity.
  • Delivered exceptional customer service by maintaining professionalism in all interactions.
  • Addressed customer concerns with a friendly and knowledgeable approach.
  • Oversaw daily club operations, including staffing, opening, and closing activities.

Education

Some College (No Degree) -

Woolworths Management Tranniee
QLD
01-1989

High School Diploma -

Alexandra Hills State
QLD
11-1987

Skills

  • Project management
  • Sales operations
  • Performance reporting
  • Customer service
  • Cross-functional collaboration
  • Data analysis

Timeline

Operations Manager

Ausjet Inks / Cartridge World
02.2015 - 05.2025

Sales Representative

Shopping lane (online sales )
06.2012 - 02.2015

Duty Manager

Wynnum Manly Leagues Club
01.1996 - 01.2002

Some College (No Degree) -

Woolworths Management Tranniee

High School Diploma -

Alexandra Hills State

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Trudi Mitropoulos