Trudi Walker
Goonellabah,NSW
Summary
I am committed to delivering person centered care with empathy, respect and kindness, always striving to provide high quality care and support.
Communication, patience and emotional resilience are skills that i consider to be most vital in my work.
As a highly motivated individual, I am eager to tackle new challenges head on.
My strong work ethic, adaptability and exceptional interpersonal skills set me apart. I am adept at working effectively without supervision and am quick to master new skills.
With experience in fast paced environments, I am adaptable to sudden changes and remain composed under pressure.
Overview
44
44
years of professional experience
1
1
Certification
Work History
Support Worker
Magenta Community Services
Lismore, NSW
02.2022 - Current
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans and behavior support plans.
- Establish trusting relationships with my client and their families through empathetic communication and active listening.
- Supporting clients socially and arranging visits or outings in the community.
- Record the progress of each customer in line with relevant documentation.
- Provide physical assistance as required. This may include:
- Assistance with meals, assistance with toileting, transfers between toilet, wheelchair, motor vehicle, etc., medical administering medication where required, physical assistance to participate in activities, and housekeeping duties.
Severy Assistant
Lismore Workers Club
Lismore / Goonellabah, NSW
03.2021 - 02.2022
- Maintain familiarity with the composition of all menu items.
- Serve and replenish water, bread, and other dining items.
- Clean designated areas, in accordance with company procedures, including opening and closing routines, and following hygiene requirements.
- Ensure service stations are adequately stocked.
- At all times, be aware of and practice good customer service, assisting the guest in any way that does not adversely affect other customers.
- Follow all Health & Safety procedures and be familiar with emergency protocols.
Grade 2 Severy Assistant
UPA
Casino
07.2019 - 03.2021
- Provide a high standard of quality care to facility residents.
- Follow hazard analysis and critical control point guidelines.
- Ensure each resident maintains their dignity and privacy and is treated with respect at all times.
- Communicate with residents in a manner that allows them to understand and make decisions that affect their lifestyle. Allow them to continue to control their life.
Severy Team Leader
Caroona (Uniting Care)
Lismore / Goonellabah, NSW
11.1987 - 07.2019
- Provide quality resident care in accordance with current resident care plans, as they pertain to catering, cleaning, laundry, and personal care.
Waitress
My Fair Lady Coffee Lounge
Lismore, NSW
11.1986 - 10.1987
Retail Assistant
Copperart
Lismore, NSW
11.1985 - 11.1986
Shop Assistant
G.J. COLES
Lismore, NSW
08.1982 - 10.1985
Production Assistant
Coca Cola Bottlers
Lismore, NSW
02.1981 - 08.1982
Skills
- Emotional Support
- Meal Planning and Preparation
- Troubleshooting
- Documentation abilities
- Daily living assistance
- Mobility Assistance
- Mobility support
- Behavioral support
- Cleaning and sanitizing
- Recreational Activities
Certification
- NDIS Worker Check
- National Police Check
- Working with Children Check
- Mental Health First Aid Australia
- CPR Certificate & First Aid Certificate
- Therapeutic Crises Intervention Certificate
- Certificate 3 in Hospitality
Vaccination History
- Covid 19 - 24/8/2021 / 5/1/2022 / 22/7/2022 / 10/7/2023 / 14/6/2024
- Influenza - 6/5/2022 / 1/5/2023 / 19/4/2024
References
References available upon request.
Timeline
Support Worker
Magenta Community Services
02.2022 - Current
Severy Assistant
Lismore Workers Club
03.2021 - 02.2022
Grade 2 Severy Assistant
UPA
07.2019 - 03.2021
Severy Team Leader
Caroona (Uniting Care)
11.1987 - 07.2019
Waitress
My Fair Lady Coffee Lounge
11.1986 - 10.1987
Retail Assistant
Copperart
11.1985 - 11.1986
Shop Assistant
G.J. COLES
08.1982 - 10.1985
Production Assistant
Coca Cola Bottlers
02.1981 - 08.1982
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