Summary
Overview
Work History
Skills
Work Availability
Quote
Timeline
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Trudy Butler

Trudy Butler

Worrigee,NSW

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

15
15
years of professional experience

Work History

Store Manager

Stranbags
01.2014 - Current
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Swim Teacher

Sheas Swim School
01.2009 - 01.2014
  • Enhanced swimmer safety by consistently monitoring pool activities and enforcing rules.
  • Developed tailored lesson plans for various age groups, improving swimming skills and confidence.
  • Evaluated student progress regularly, ensuring timely adjustments to teaching methods as needed.
  • Incorporated fun games and activities into lessons, increasing student engagement and retention of skills.
  • Provided personalized feedback to swimmers, fostering a positive learning environment and promoting improvement.
  • Supported students with special needs by adapting lesson plans and providing extra assistance when necessary.
  • Led group classes as well as private lessons, accommodating diverse learning styles and skill levels.

Skills

  • Store Merchandising
  • Personnel Development
  • Shift Scheduling
  • Team Development
  • Talent Recruitment
  • Risk Management
  • Hourly Shift Management
  • POS Systems
  • Employee Training
  • Customer Service Management
  • Goals and Performance
  • Training and Mentoring
  • Friendly and Positive
  • Recruiting and Hiring
  • Customer Response
  • Sales Expertise
  • Team Leadership and Coaching
  • Accurate Money Handling
  • Customer Relations
  • Opening and Closing Procedures
  • Staff Management
  • Store Opening and Closing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Store Manager

Stranbags
01.2014 - Current

Swim Teacher

Sheas Swim School
01.2009 - 01.2014

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Trudy Butler