Trudy Findlay
Mooroolbark,VIC
Summary
Dedicated professional with a background in special needs caregiving and office management at WRC Construction Group. Excelled in behavior management and intervention, alongside demonstrating exceptional empathy and customer service. Achieved notable improvements in client independence and well-being through innovative support strategies. Skilled in medication management and maintaining confidentiality, showcasing a balance of hard and soft skills.
Special needs care professional with extensive experience in providing compassionate and tailored support. Proven ability to enhance quality of life for individuals through personalized care and innovative support methods. Reliable team player known for adaptability and commitment to client well-being.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Special Needs Caregiver
Self-employeed
12.1998 - Current
- Worked with individuals with special needs to increase social skills and independence.
- Provided emotional support to enhance well-being and coping skills.
- Managed challenging behaviors effectively using de-escalation techniques and positive reinforcement strategies.
- Provided compassionate care and support, fostering a nurturing environment conducive to personal growth and learning.
- Implemented behavior management plans consistently to establish clear expectations and maintain a structured learning environment.
- Increased student engagement with personalized learning materials adapted to individual abilities and interests.
- Empowered students to express themselves creatively through art, music, and other forms of self-expression within a supportive environment.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Provided compassionate and patient-focused care to cultivate well-being.
Office Manager
WRC Construction Group
06.1997 - 12.2021
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Diploma - Early Childhood Education And Care
Swinburne University
Croydon, VICSkills
- Autism spectrum
- Behavior management and intervention
- Seizure management
- Medication management and administration
- Motor skills development, Social skills development
- Special needs advocacy
- Occupational therapy support, Speech therapy support
- Emotional support, compassion and empathy
- Time management, Problem-solving
- First aid and CPR
Certification
- Food Handler's Certification
- First Aid Certification (child care)
Timeline
Special Needs Caregiver
Self-employeed
12.1998 - Current
Office Manager
WRC Construction Group
06.1997 - 12.2021
Diploma - Early Childhood Education And Care
Swinburne University
Similar Profiles
Bridget KingBridget King
Medicare Enrollment Specialist at Self-employeedMedicare Enrollment Specialist at Self-employeed
Kaitlyn LundbladKaitlyn Lundblad
Babysitter/ Dogsitter/ Housesitter at Self-employeedBabysitter/ Dogsitter/ Housesitter at Self-employeed
Chip PutmanChip Putman
Chip Putman Homes at Self-employeedChip Putman Homes at Self-employeed