Trudy Weedon
Summary
Dynamic and detail-oriented professional with extensive experience at Belmont 16s, excelling in customer service and food preparation. Proven ability to enhance operational efficiency and foster positive team environments. Skilled in cash handling and espresso machine operation, consistently delivering exceptional service while maintaining cleanliness and organization.
Overview
36
36
years of professional experience
Work History
Barista /Prepared Foods Team Member
Belmont 16s
12.2015 - Current
- Prepared and served high-quality beverages, ensuring exceptional customer satisfaction.
- Trained new staff on beverage preparation techniques and customer service standards.
- Managed inventory levels, ordering supplies to maintain optimal stock availability.
- Maintained cleanliness and organization of workstations, adhering to health regulations.
- Monitored equipment performance, performing routine maintenance to ensure operational efficiency.
- Developed seasonal menu items, enhancing customer experience and engagement.
- Implemented efficient workflow processes, reducing order wait times during peak hours.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Fostered positive customer relationships through personalized service and product recommendations.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Maintained regular and consistent attendance and punctuality.
- Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
- Used POS system to accurately enter orders and process payments.
- Followed exact recipes for mixing and preparing beverage and food items.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Helped management keep adequate supply on hand by notifying of shortages.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Trained new staff on proper food handling techniques and equipment usage for optimal performance.
- Monitored product freshness and quality, discarding outdated items to maintain store standards.
- Maintained a clean and organized workspace, ensuring efficient food preparation and safety.
- Greeted customers with friendly demeanor to enhance positive guest experience.
Shop Assistant
Brumbys
02.2012 - 12.2014
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of store displays to promote product visibility.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Collaborated with team members to manage inventory levels and stock replenishment.
- Trained new staff on store procedures and customer service best practices, fostering team development.
- Completed daily tasks accurately and on-time to support shop needs.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Greeted customers entering store and offered assistance with requirements.
- Managed product displays, showcasing new arrivals or bestsellers for increased visibility and sales opportunities.
Cleaner
Time Creators
11.2009 - 01.2012
- Maintained cleanliness and organization in diverse environments, ensuring high standards of hygiene.
- Implemented effective cleaning techniques to enhance overall facility appearance and safety.
- Developed and maintained inventory of cleaning supplies, ensuring availability for all tasks.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
- Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
Cleaner
Bluewater Cleaning
06.2009 - 10.2009
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Organized and used industrial cleaning products following strict safety procedures.
Food Service Worker
Barnsley Takeaway
05.2007 - 12.2007
- Prepared and served menu items in compliance with health and safety regulations.
- Maintained cleanliness and organization of food preparation areas to ensure efficiency.
- Collaborated with team members to streamline order processing during peak hours.
- Implemented improved procedures for handling food waste, enhancing operational efficiency.
- Oversaw daily operations to ensure consistent service quality and customer satisfaction.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Cashier, Packer
Franklins
01.1990 - 05.2002
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted customers with inquiries, ensuring a positive shopping experience and high satisfaction levels.
- Maintained clean and organized checkout area to enhance operational efficiency and safety compliance.
- Managed cash register operations, including balancing drawers at end of shifts to ensure accuracy.
Food Service Worker
McDonald's
08.1989 - 12.1990
- Prepared and served menu items in compliance with health and safety regulations.
- Maintained cleanliness and organization of food preparation areas to ensure efficiency.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Improved dining experience by maintaining clean and organized eating area.
Education
No Degree - Nursing
Glendale Tafe
01-2005
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Cleanliness
- Order taking
- Cash register operation
- Decision-making
- Espresso machine operation
- Safe food handling
- POS systems
- Food preparation
- POS system operation
Timeline
Barista /Prepared Foods Team Member
Belmont 16s
12.2015 - Current
Shop Assistant
Brumbys
02.2012 - 12.2014
Cleaner
Time Creators
11.2009 - 01.2012
Cleaner
Bluewater Cleaning
06.2009 - 10.2009
Food Service Worker
Barnsley Takeaway
05.2007 - 12.2007
Cashier, Packer
Franklins
01.1990 - 05.2002
Food Service Worker
McDonald's
08.1989 - 12.1990
No Degree - Nursing
Glendale Tafe