Ngoc Anh Luong
Perth,WA
Summary
Dynamic professional with a strong background in customer service and regulatory compliance from Pizza Domino. Proven ability to analyze data and manage projects effectively, ensuring high standards of quality and safety. Enthusiastic team player dedicated to enhancing operational efficiency and delivering exceptional service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Grape Picker
Fruitico
Perth, WA
03.2025 - 04.2025
- Reviewed packing slips and documentation to ensure accurate shipment of requested items.
- Sorted and graded fruit by size, shape, color, and texture for quality assurance.
- Poured products into containers or filled them from spouts and chutes.
- Unpacked and verified incoming merchandise while recording inventory accurately.
- Monitored field conditions to assess crop readiness and sustainability.
- Cut, rolled, and stacked sod efficiently for landscaping projects.
- Adhered to health codes while handling food products to maintain safety standards.
- Participated in inspection and treatment of crops post-harvest to ensure market quality.
Team Member
Pizza Domino
Hai Phong
06.2021 - 09.2024
- Maintained clean workstation, including tables, chairs, floors, walls, and refrigerators throughout shift.
- Completed opening and closing checklists to facilitate efficient restaurant operations.
- Presented menus to patrons and provided detailed information on items, including ingredients and preparation methods.
- Responded promptly to cleaning duties at end of shift to uphold cleanliness standards.
- Exhibited enthusiasm and thorough knowledge of restaurant menu and offerings.
- Assisted servers during peak periods or staff shortages to ensure seamless service.
- Ensured compliance with health department regulations regarding food safety procedures.
- Checked identification to enforce minimum age requirements for alcoholic beverage consumption.
- Assisted with customer requests and answered questions to improve satisfaction.
- Recognized by management for providing exceptional customer service.
- Worked with cross-functional teams to achieve goals.
- Managed household errands and other essential duties.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Skills
- Data analysis and market research
- Project management and organizational skills
- Customer service and support
- Regulatory compliance
- Effective communication and collaboration
- Time management
Timeline
Grape Picker
Fruitico
03.2025 - 04.2025
Team Member
Pizza Domino
06.2021 - 09.2024
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