- Responsible candidate eager to provide safe and efficient patient care. Strong knowledge of sterilization methods, safety protocols and equipment care as per required.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
- Willingness to take on added responsibilities to meet team goals.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Time management effectively.
- Highly organization skills.
- Identified and handling in conflict solutions.
- Team work management .
- Attention to details
Hi, I’m
Trung Phan
Varies
11 Mammoth Court ,Ballajura
Summary
Overview
17
years of professional experience
Work History
Sir Charles Gairdner Hospital
Hospital Service Assistance
08.2008 - Current
Job overview
- Responsible to medical emergency as per required.
- Specialized in perioperative cares in which providing safety positioning of patients; integrates care for patients throughout surgical pathway to recovery to ensuring best outcomes patient-centred practice.
- Exhibited adaptability in adjusting to changing departmental needs and ensuring seamless transitions between tasks as necessary.
- Enhanced patient care by efficiently managing and delivering medical supplies and equipments..
- Reduced equipment downtime by promptly performing preventative maintenance checks and repairs.
- Ensured a clean and safe environment for patients, staff, and visitors by strictly adhering to infection control protocols.
- Contributed to the positive reputation of the hospital by consistently exhibiting professionalism and excellent customer service skills when interacting with patients, families, and staff members.
- Supported efficient patient transport processes by effectively collaborating with nursing personnel on scheduling needs.
- Maintained a high level of accuracy in medical records by carefully updating information as required.
- Demonstrated strong organizational skills in managing multiple tasks simultaneously while maintaining attention to detail and prioritizing workloads appropriately.
- Proactively identified potential issues within the facility''s operations through regular assessments of workflows, suggesting improvements where needed for increased efficiency.
- Enhanced overall patient experience by consistently treating all individuals with respect, empathy, and a positive attitude during their hospital stay.
- Mitigated disruption during emergency situations by swiftly responding to requests for supplies or assistance from clinical staff members.
- Contributed to the hospital''s compliance with industry regulations by maintaining extensive knowledge of equipment usage guidelines, cleaning procedures, and safety protocols.
Liquorland
Liquor Store Assistance Manager
06.2008 - 08.2008
Job overview
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Improved safety procedures to create safe working conditions for workers.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Snap Printing & Graphic Design Solutions
IT Analyst & Administration Officer
02.2008 - 05.2008
Job overview
- Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
- Assisted in budget planning, recommending cost-effective hardware and software solutions for company-wide use.
- Streamlined IT processes by implementing automation tools and reducing manual effort.
- Improved user experience, monitoring feedback and making necessary adjustments to software applications.
- Collaborated with cross-functional teams to ensure timely project delivery and client satisfaction.
- Developed custom solutions for clients, tailoring technical specifications to meet unique needs.
- Provided recommendations regarding new hardware and software to keep IT infrastructure up to date.
- Researched and adopted new technologies to add value to existing offerings.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
Moncrieff Techology Solutions: IT Services
Deployment Technician
07.2007 - 02.2008
Job overview
- Enhanced deployment efficiency by streamlining processes and implementing best practices.
- Reduced downtime for clients by troubleshooting and resolving technical issues promptly.
- Collaborated with cross-functional teams to ensure seamless deployment of hardware and software solutions.
- Created customized configurations tailored to meet unique client requirements while adhering to industry standards such as Edith Cowan University, Western Power, Bunning Warehouse to name a few.
- Assisted in determining equipment settings and operating instructions.
- Configured and tested new software and hardware.
Telstra Corporate Head Office
Communications Consultant
09.2006 - 05.2007
Job overview
- Streamlined internal communications for higher efficiency by creating a centralized system for information sharing.
- Increased client satisfaction with customized content solutions tailored to their specific needs and objectives.
- Supported crisis management efforts, ensuring timely responses to address reputation issues and minimize negative impacts.
- Streamlined call flow processes for more efficient response times and increased productivity.
- Collaborated with team members to share best practices and improve overall team performance in meeting targets.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Education
Charles Darwin UniversityAlice Springs, NT
Bachelor of Science from Nursing
University Overview
- Advanced Chronic Disease Care and Management.
- Advanced Physiology and Anatomy of Human Body.
- Integrate evidence-based practice in all aspects of care and service delivery.
- Workplace Safety and Health in healthcare environment.
- Culture Health and Wellness in Nursing.
- Understanding and work effectively with Indigenous and Torres Strait Islander.
- Identify the levels of Health Care System in Australia.
- Legal and Ethical in nursing context.
- Communication skills in Nursing.
North Metropolitan TAFEPerth, WA
HLT54121 Diploma of Nursing
08.2012
University Overview
- Workplace Safety and Health in healthcare environment.
- Culture Health and Wellness in Nursing.
- Understanding and work effectively with Indigenous and Torres Strait Islander.
- Identify the levels of Health Care System in Australia.
- Legal and Ethical in nursing context.
- Chronic Disease Care and Management.
- Physiology and Anatomy of Human Body.
- Communication skills in Nursing.
North Metropolitan TAFEPerth, WA
Certificate IV Into Enrolled Nursing from Nursing Education
12.2012
University Overview
- Fundamentals of mathematics in health context.
- Effective Study Skills and Academic Writing in health context.
- Recognise healthy body systems in a health care context.
- Terminology and legal terminology in healthcare context.
- Fundamentals of physics and chemistry in health context.
- Microbiology and fundamentals of infection controls in healthcare setting.
- Legal and Ethical in nursing context.
Skills
- Safety Protocols Expertise
- Critical Thinking
- Emergency Response
- Hazardous Materials Handling
- Healthcare Regulations
- Organizational Skills
- Time Management
- Waste Disposal
- Instrument Cleaning and Sterilization
- Teamwork and Collaboration
Timeline
Hospital Service Assistance
Sir Charles Gairdner Hospital
08.2008 - Current
Liquor Store Assistance Manager
Liquorland
06.2008 - 08.2008
IT Analyst & Administration Officer
Snap Printing & Graphic Design Solutions
02.2008 - 05.2008
Deployment Technician
Moncrieff Techology Solutions: IT Services
07.2007 - 02.2008
Communications Consultant
Telstra Corporate Head Office
09.2006 - 05.2007
Charles Darwin University
Bachelor of Science from Nursing
North Metropolitan TAFE
HLT54121 Diploma of Nursing
North Metropolitan TAFE
Certificate IV Into Enrolled Nursing from Nursing Education
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