Trushna Jariwala
Spring Mountain,QLD
Summary
A dependable and hardworking individual, looking for an exciting and thrilling opportunity as a child care educator at Guardian Childcare Centre Springfield Central.
Combining enthusiasm, energy and over 6 years of customer service experience to provide exceptional care to children of different age groups
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level of Early Childhood Educator position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Early Childcare Educator
Guardian Childcare and Education
10.2021 - Current
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
- Established a safe, secure, and inclusive classroom setting where all children felt welcomed and valued.
- Communicated with children's guardians about daily activities, behaviour and related issues.
- Supported the emotional well-being of each child by providing compassionate care during moments of distress or anxiety.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
Café All Rounder | Barista
Mosselles Café and Restaurant
09.2020 - 03.2021
- Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments
- Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers
- Taking inventory and replenishing items in display cases, at tables, or behind the counter
- Receiving and confirming walk-in, telephonic, and online reservations
- Ushering diners to their tables and providing them with menus
- Accepting and informing the relevant staff about food and beverage requests
- Transporting food orders from the kitchen to each pertinent table
- Clearing glassware, silverware, and crockery from each table once guests have completed their meals, or upon request
- Providing guests with their checks after the meal sitting
- Clearing and reporting breakages by diners.
Customer Service Specialist
Stellar Asia Pacific Pvt Ltd.
09.2020 - 03.2021
- Promptly responding to customer queries via email, live chat, video, phone, and social media channels
- Liaising with colleagues or managers to find the best solutions to customers’ issues
- Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible
- Maintaining a polite, helpful, and professional manner at all times
- Familiarizing yourself with new products and services as they are introduced
- Attending workshops and meetings as required
- Respecting client confidentiality at all times.
Café All Rounder
Akhou Pvt Ltd Steam Café
03.2015 - 03.2020
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Improved operations by working with team members and customers to find workable solutions
- Earned reputation for good attendance and hard work
- Recognized by management for providing exceptional customer service
- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment
- Cleared used cutlery and plates when tables are vacated and cleaned the tables thoroughly for the next arriving customers
- Highly efficient in handling manual till registers.
Education
Early Childhood Care And Education
Apex Training Institute
Mount Gravatt, QLD03.2020
Skills
- Coffee expertise
- Café maintenance
- Café administration
- QLD safe food handling certification
- Training
- Responsible service of alcohol (Acquired in 2019)
- Alert Food Handling Certificate (Acquired in 2019)
- First Aid Certification
- Microsoft Office
- First Aid
- Early Childhood Education
- CPR training
- Cleaning and sanitation
- Special Needs Support
- CPR and First Aid
- Time Management
- Health and Safety
- Loves children
- Child Safety
- Training in food handling preparation
- Safety Monitoring
- Infant Care
- Child Care
- Parental Communication
- Language skills
- Basic clerical knowledge
- Culinary aptitude
- Relationship Building
Accomplishments
- Translated for Hindi, Gujarati, English-speaking parents and guardians to enfranchise them in childcare options.
- Earned highest parent evaluations among peers in Guardian Childcare and education
- Supervised groups uo to 6 months children to 5 years of age.
- Managed classroom of 6 months children ages to 5 years, maintaining a safe, nurturing environment.
- Got Recognised 39 times over the tenure for 4 Core Guardian Policies :- Brave, Thoughtful, Positive and Professional.
Languagesspoken
- English (Fluent)
- Hindi
- Gujarati
References
Aimee Davies
Centre Manager
0499107650
Carrie-Ann Dring
Assistance Centre Manager
0422234893
Hobbies and Interests
- International cuisines
- Coffee
- Travel
Certification
- Licensed Working with Children (WWC)- Current
- First Aid Training - Current
- First Aid and CPR - Current.
- Food and Safety Handling Training- Current.
- Chemical Safety and Handling Training- Current
Languages
English
Professional Working
Hindi
Limited Working
Gujarati
Native or Bilingual
Timeline
Early Childcare Educator
Guardian Childcare and Education
10.2021 - Current
Café All Rounder | Barista
Mosselles Café and Restaurant
09.2020 - 03.2021
Customer Service Specialist
Stellar Asia Pacific Pvt Ltd.
09.2020 - 03.2021
Café All Rounder
Akhou Pvt Ltd Steam Café
03.2015 - 03.2020
Early Childhood Care And Education
Apex Training Institute
- Licensed Working with Children (WWC)- Current
- First Aid Training - Current
- First Aid and CPR - Current.
- Food and Safety Handling Training- Current.
- Chemical Safety and Handling Training- Current
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