Trushti Dalal
BOX HILL NORTH,Victoria
Summary
Proven Retail Worker with a track record of enhancing customer satisfaction at SKV Groceries through expert product knowledge and exceptional customer assistance. Demonstrates reliability and a professional appearance, significantly improving shopping experiences. Skilled in cash handling and store maintenance, consistently ensuring accuracy and a welcoming environment.
Overview
1
1
year of professional experience
Work History
Retail Worker
SKV Groceries
01.2024 - 07.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
Retail Worker
Sportsgirl
07.2023 - 12.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
Education
Master of Science - Public Health
Deakin University
Melbourne, VIC07.2026
Skills
- Patience and Empathy
- Reliability and punctuality
- Store Cleaning
- Cash Handling Accuracy
- Professional Appearance
- Product Knowledge Expertise
- Customer Assistance
Timeline
Retail Worker
SKV Groceries
01.2024 - 07.2024
Retail Worker
Sportsgirl
07.2023 - 12.2023
Master of Science - Public Health
Deakin University
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