Trystn De Souza
Perth,WA
Summary
High school student looking for more experience and opportunities in general. Wants to learn more about the work force. Reliable worker demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments and stressful situations. One of my best skills is my adaptability.
Overview
8
8
years of professional experience
Work History
Pop-up Event Stall Manager
Takashimaya Christmas Trade Fair
Singapore
12.2023 - 01.2024
- Had to learn confrontational communication and linguistic skills to clear the stall's items everyday
- Had to restock and constantly keep the display clean and presentable to attract customers
- Had to stand up and be available for questions from customers for up to 8 hours at a time with a half hour long break
- Had to travel an hour and a half everyday to get to the mall early in the morning to set everything up and leave relatively late after packing everything
- Ensured compliance with all applicable laws, regulations, industry standards
- Developed and implemented strategies to increase customer satisfaction and loyalty
- Enforced customer service standards and resolved customer problems to uphold quality service
- Forced myself to learn to speak more clearly and paced for people in Singapore to understand my English
- At times, had to overcome problems at the mall that concerned other stall managers, and had to work as a team
Altar Server
St Bernadette's Catholic Parish
Port Kennedy, WA
01.2016 - 12.2021
- Maintained orderliness of vestments, candles, incense and other liturgical items used in worship services
- Carried out instructions from priests in a timely manner during liturgies
- Greeted parishioners as they arrived at church
- Had to be punctual for mass, at least 15 minutes before the service
- Must be extremely quiet and reverant during the service
- Must memorise every time queue and what to do throughout the whole mass with little help as other altar servers and acolytes are usually preoccupied with own responsibilities
- Must stay for a while after the service to clean up the Altar and wash dishes, glasses and other types of equipment
- Must wear robes and accessories neatly and know which colours to wear for the service
- Provided assistance to elderly or disabled parishioners who needed help entering the church building or navigating around it
- Performed duties such as ringing bells, holding prayer books and taking part in processions
- Attended training sessions on proper procedures for serving at Mass
Education
High School Diploma -
Comet Bay College
Golden Bay01-2025
Skills
- Marketing
- Policy Implementation
- Team Leadership and works well in team
- Sales Techniques
- Complex Problem-Solving
- Time Management
- Verbal and written communication
- Punctuality in all aspects
- Compliance to rules and regulations
Timeline
Pop-up Event Stall Manager
Takashimaya Christmas Trade Fair
12.2023 - 01.2024
Altar Server
St Bernadette's Catholic Parish
01.2016 - 12.2021
High School Diploma -
Comet Bay College